Account Coordinator

by Arcane

Position Type: Full-time
Location: London, ON
Date Posted: May 13, 2024
Arcane

Job Description

Account Coordinator

 

We’re looking for an Account Coordinator to bring new ideas and a unique perspective to an exciting portfolio of clients. Are you obsessed with the details and proactively bringing opportunities to the teams you work with? Let’s talk!

An Account Coordinator is primarily responsible for assisting the Accounts team with administrative support and project management on a portfolio of clients, coordinating digital marketing campaign efforts. Acting as a point of contact for clients, you’ll work to understand the goals and KPIs of each marketing effort and coordinate the internal resources needed to drive results in our campaigns. An Account Coordinator assists with communicating with clients, receiving requests, liaising with internal sales and marketing teams and managing account budgets. 

Full-time remote is available nationally (within Canada only, must be willing to flexibly work Mountain and Pacific Standard Time Zone hours ).

 

Duties & Responsibilities.

Client Management
 

  • Understands our clients’ key contacts, organization structures, processes, and business plans and how they integrate with and impact our client’s marketing strategies. 
  • Creation and management of client documentation including project jobs, client briefs, workback schedules, and billing documents such as project quotes and invoices Statements of Work (SOWs). 
  • Ensures that projects are delivered to clients on time and on budget.
  • Nurtures client relationships, anticipates client needs, and identifies solutions and opportunities to educate, grow and add value to client accounts.
  • Monitor and action client communications via Slack and email to ensure the team is in loop on upcoming tasks and deliverables, including sending and meeting agendas and minutes for client meetings. 
  • Assists in managing the profitability of your team’s portfolio, budgets, project scope, and timelines to ensure timely and profitable delivery of services and client satisfaction.
  • Constant coordination with internal and external stakeholders to execute deliverables, including task management and follow-up and monitoring resourcing capacity of team members.
  • Partners with the Account Manager and General Manager on their accounts and projects to define strategy, using various marketing approaches to drive and increase ROI for clients.
  • Partners with the finance team to ensure the accuracy of client billing.
     

Client Projects & Digital Marketing

  • Participates in brainstorms, contributes big ideas, and collaborates with internal team members, using campaign data to drive these conversations
  • Assists in the creation of digital ad campaigns – across channels including social media, search, email marketing, social media advertising, and beyond.
  • Contributes to thought leadership, identifying trends, and applying thinking toward client ROI.
  • Accountable for staying up-to-date on the latest digital marketing trends.
  • Understands the digital and traditional marketing landscape and helps the team to align strategies and tactics with client objectives.

 

Qualifications & Skills

  • Exceptional communication skills – you understand how to be clear and concise, while also persuasive.
  • Impeccable attention to detail – nothing gets past you and your QA skills are top-notch.
  • Demonstrated passion for technology and marketing, and how they drive revenue, client satisfaction, and efficiency.
  • Interest in paid advertising – search advertising, social, email, web, and mobile solutions and a basic understanding of how to leverage each to achieve marketing goals.
  • Ability to build strong relationships with internal teams and clients.
  • Flexibility to accommodate change and thrive amid ambiguity.
  • An innovative, creative thinker with strategic thinking capabilities.
  • Strong business acumen skills.
  • Industry training or certifications an asset (ie. Google certifications, Facebook Blueprint, etc.)
  • 1-2 years of experience in a client-facing or digital marketing role.
  • Undergraduate University Degree or College Diploma in a related field.
  • Experience at an agency is an asset.

 

Check Out Some of Our Work Perks:

  • 4.5 day work week (who doesn’t love a half-day Friday?)
  • Competitive vacation time with an additional 10 personal days (for sickness, moving, mental health day, etc.).
  • Birthday day off & day of observance day off, plus a special Republix Day.
  • Professional Development Opportunities.
  • Variable Compensation in addition to salary.
  • A benefits package that is inclusive of a wellness spending account.
     

We sincerely thank all candidates who apply; however, only those selected for an interview will be contacted.

 

About Republix.

We are the next gen Growth Marketing Agency that helps brands and businesses reclaim their fearless attitude and ability to drive and accelerate growth. We exist to create extreme value and a hassle-free experience. Instead of investing time managing a multitude of agencies, each pushing its own agenda, we invite you to put the innovative structure of Republix to work.

We’ve redefined the agency model.

As an integrated group of agency “Citizens”, each with complementary strategic and tactical marketing expertise, we’re a single source for the best mix of solutions to evolve and drive performance and business growth. This unified collective allows the nuanced knowledge of a business to become fluid across every Citizen. With every discipline working as one, you will never have to onboard another agency again.

 

We’ve built our team in a remote workforce spanning across Canada with individuals that share a passion for innovation and results. Our passion and dedication has led us to many early successes. We are one of the fastest growing companies in North America:
 

  • 2018 Google Americas Winners, Search Innovation Award
  • Branham300 Top 250 list, 2018
  • 41st in Deloitte’s Technology Fast 50 ranking and 196 in Fast 500 in North America (2018)
  • #135 in the GROWTH 500: The Complete Ranking of Canada’s Fastest-Growing Companies (2018)
  • 38th in Deloitte’s Technology Fast 50 ranking and 241 in Fast 500 in North America (2017)
  • #41 in the GROWTH 500: The Complete Ranking of Canada’s Fastest-Growing Companies (2017)
     

Republix welcomes applications from all qualified individuals. We’re committed to employment equity and diversity in the workplace, and welcome applications from all individuals, including but not limited to members of visible minorities, persons of any gender identity or expressions, or any sexual orientation, Aboriginal persons, and persons with disabilities.

Republix is an equal opportunity employer and vows to make any necessary disability-related accommodations, upon request, throughout the entirety of the recruitment and selection process. Need support in your application? Just let us know.

 

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