HR Support Specialist

Description

Are you passionate about human resources? Do you love making a difference by helping clients across Canada? Do you love finding solutions for your clients by partnering with them to determine their needs? Do you thrive on variety?

If this is you, we have the CAREER you have been searching for!

Who We Are

We engage employees and empower leaders to love what they do by being the most complete and connected HR solution in Canada, and we want you to love what you do!

Our passion for all things people applies to everything we do! Citation Canada has been recognized ELEVEN TIMES as one of Canada’s Best Workplaces, most recently in 2023 with further recognition in Best Workplaces for Professional Services!

What You’ll Do

As an HR Support Specialist you will:

• Execute various HR focused projects for clients within multiple Canadian jurisdictions and industries; projects may include such as policy development and audits, training, and HR programs.
• Participate in project fulfilment which may include conducting initial welcome and follow-up calls, as well as supporting delivery of project to scope and within timelines.
• Collaborate with project leads to discuss project specifications and expectations.
• Ensure client satisfaction by completing assigned projects in line with established guidelines.
• Conduct calls with clients to collect information and explain various consulting services.
• Complete necessary tracking and reporting of project status and departmental goals.

Requirements

About You

You are an HR professional who:

• Cares about providing clients with accurate, compliant information that aligns with best HR practices.
• Has a bachelor’s degree, diploma, or graduate certificate in business, human resources, or a related field.
• Has at least 2 years of experience in human resources.
• Is a strong communicator with a keen ability to engage clients, establish relationships, manage expectations, and make professional connections quickly!
• Strong administrative skills
• Competent in Microsoft products, including Excel, SharePoint…
• Is organized and able to effectively manage time, especially in the face of competing demands.
• Exposure to or has assisted with researching and developing, human resources programs, policies, and procedures.
• Loves to think outside of the box to develop streamlined and innovative solutions.

It’s a bonus if you:

• Have your CHRP designation.
• Familiar with Salesforce, Jira, Articulate (Including Storyline and Presenter)
• Have experience working within multiple jurisdictions.
• Have experience working in SaaS (Software as a Service) industry.
• Are fluent in French.

What You’ll Love About What You Do

As an HR Support Specialist, you must have a passion for collaboration with a variety of clients to develop HR solutions aimed at meeting their unique needs. You will be supporting clients coast-to-coast while also working on a team that values collaboration and fun!

Benefits

More Perks

• The rewards are plentiful! We offer a competitive compensation structure for all of your hard work. 
• We want you to have a life outside of work. That’s why we are committed to providing a stable schedule that will allow you to balance your professional life with your personal life.
• We care about you. Paid wellness days, paid sick time, time off for birthdays, paid time to volunteer, health and dental benefits, and an EAP are just some of the ways we demonstrate our commitment to employee health and wellbeing!
• We care about giving back. We believe that a team builds a company, and a company builds a community, and that's why we take pride in giving back to our London community!
• Flexible work model. We provide hybrid work options!
• Thrive in our culture. We’ve been recognized ELEVEN TIMES as one of Canada’s Best Workplaces and are rated 4.2 out of 5 stars on Glassdoor.
• Be proud of what you work on. Our exceptional reputation means you can contribute to building products and services that you will be proud of and be excited about.
• We take our work seriously, but not ourselves. Joining the Citation Canada team means you will have a lot of fun, from exciting company incentives to virtual team builders. We make certain to take time to celebrate our successes!
• Grow your career with us. When you join our team, you are signing up for more than just a job; you are signing up for a career! You won't be just another human to fill a role, we see you as YOU; who you are today and who you aspire to be. That's why we invest in our employees through regular coaching, training, and professional development.

So, what do you say? Do you have what it takes to be a member of our award-winning team? If so, send us your résumé!

Citation Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.

Thank you for considering a career with Citation Canada.