Manager, Business Reporting & Analytics (HYBRID)

About the Workplace Safety and Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At the WSIB, you’ll have the opportunity to:

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing

You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.

We are establishing our new head office in London and looking to grow our team in this region! Candidates located in this region will be given preference.

Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.

Salary Grade:  N09        From:  $107,373.00  To:  $161,059.00

Manager Business Reporting & Analytics 

Reporting into a Director within our Corporate Business Information & Analytics division the successful candidate will lead and manage a Business Reporting & Analytics team to provide timely and high-quality data, analytics and reporting to the enterprise in support of business operations and the corporate information needs for evidence-based decision making.

Developing and maintaining communication linkages and relationships both internally with other teams and with external stakeholders to advance the division/branch mandates.

Providing business and technical knowledge and expertise to direct/indirect reports and key clients as well as collaborate with CBIA management on the planning, development and delivery of information management solutions to the enterprise.

Major Responsibilities:

General Management

Plans, manages and controls the activities of the unit which includes annual planning of projects and priorities, identifying resource requirements, allocating work, recruiting, establishing performance objectives, conducting performance reviews and setting staff objectives, and providing guidance and feedback to staff. This includes:

• Providing technical expertise and direction to staff when required
• Coaching, mentoring and developing direct reports to enhance staff performance, skills and knowledge
• Identifying and addressing obstacles or blockers, inefficiencies and other issues effecting service excellence
• Participating as a member of the Branch’s management team in the development of branch goals/objectives in support of the divisional and corporate strategic direction

Business Reporting & Analytics

• Supports the delivery of ad hoc data requests triaged to the BA branch, including requests from both internal and external clients, data required for FOIs, research agreements, policy initiatives and predictive modelling, as well as for the Chair’s and President’s office. Provides relevant data, documentation, interpretation and analysis ensuring client satisfaction and value added.
• Provides consultation, advice and recommendations to BA Branch clients on their reporting and analytic business needs.
• Manages and monitors the timely delivery of CBIA reports with interpretation (where applicable) to all internal clients to support business operations across the enterprise
• Assists in the development and delivery of key branch deliverables such as By the Numbers, Day of Mourning and contents for Open Data
• Responsible for creating all CBIA report metadata, report inventory database content and on-going report rationalization.
• Provides expertise and advise on the key downstream data repositories (HUB, Info Centre, EIW, TELAX, IMCAT)
• Manages the report portfolio for all internal clients, client accessibility to reports via the Client Portal and the maintenance of existing scripts for IM Catalogue
• Collaborates with Data Quality team on investigating data quality issues in the downstream data repositories
• Assists in the development of the required analytical standards
• Provides support to the client engagement activities from the business reporting & analytics capacity when required
• Contribute to the on-going advancement of WSIB’s Business Intelligence Strategy

Analytical Consulting

• Collaborates with business areas across the organization and make recommendations and/or develop new analytical reports solutions that assist the business with making evidence-based decisions
• Performs reporting and analytic gap assessments for the business and executes the recommendations from the Director.
• Attends Advisory Committees as assigned e.g. BAG, RFPs, etc.
• Participates in the design and development of new IM products (when required) to meet client needs, including the data visualization and enhancements to existing analytical products e.g. canned reports, scorecards and dashboards

Issue and Risk Management

• Identifies and assesses emerging or contentious operational issues related to IM projects, their potential risks and impacts on the Branch’s and divisional strategic mandate and operational goals/objectives
• Ensures the use of standardized business systems and effective cross-divisional communication/linkages that involve common issues; develops, recommends and implements innovative options and proactive solutions for problem resolution

Financial Management

• Develops and administers unit operating budget, authorizes expenditures and reports on variances from approved plan. Recommends expenditures outside budget for Director’s approval.

 Job Requirements:

• 3 to 5 years of management experience, including business analytics, project management, change management, program development, negotiation and influencing skills, knowledge of computer systems, data governance, information management principles and practices
• Post-secondary education in mathematics, science, computer science, economics, engineering or business.
• Strong communication and presentation skills
• Strong leadership and critical thinking skills
• Recognized designation or certification in Business Analytics
• Certification in Programming e.g. SQL, VBA, SAS, Cognos preferred

Total of 6 Direct Reports: Business Analysts (Intermediate and Senior)

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact talentacquisitioncentre@wsib.on.ca.  If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.  

Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.