System Integrator

Location:  Canada, Remote

Reports To: Manager, Tech Ops & Infrastructure

The Role: 

The Systems Integrator contributes to all phases of the Software Development Lifecycle by deploying, configuring, and integrating software solutions. This role works closely with Delivery Unit stakeholders to ensure effective release and configuration management across multiple environments. The Systems Engineer also works in close collaboration with our Technology Leaders to define and implement continuous integration and continuous delivery constructs.

Responsibilities:

• Develop fault-tolerant, highly available and self-healing platforms hosted with technologies such as Kubernetes.

• Work with software developers to write code that scales, maintains and monitors our infrastructure
• Automate and instrument to make processes reproducible and environments reliable
• Build tools to analyze application performance and debug production issues
• Build release automation templates (i.e. Jenkins, Ansible)

• Champion environment stability and non-functional requirements, such as security, fit for purpose, upgradability, etc.
• Design, implement and maintain release processes, including Git Flow, Integration of Secret Management, CI/CD
• Work with and potentially lead other technical resources to assist with delivering high quality solutions
• Participate in architecture troubleshooting
• Assist with resource estimation and perform capacity planning for future solutions
• Maintain accurate capacity plans in support of accounting and budgeting activities
• Maintain a high standard of documentation and perform knowledge transfers to other team members in order to ensure coverage and support for critical environments
• Work with other System Integrators and the core Linux team to ensure consistent processes, procedures and technology across the organization
• Be exceptionally self-motivated, self-directed, and detail-oriented
• Provide superior analytical and problem-solving skills
• Be an evangelist and expert for emerging technologies that may be of benefit to the organization
• Provide on-call and escalation support

Essential skills:

• Experience with version control software such as GitLab or Perforce
• Experience with configuration management tools such as Puppet, Chef, Ansible, or SaltStack
• Monitoring tools such as Nagios
• Experience designing and executing automated test suites for the integration and system test levels
• Knowledge of AWS or Azure cloud platforms would be an asset
• Implementation and operation of Kubernetes or a similar container orchestration platform
• Scaling micro-service architectures within Microsoft Azure, AWS or GCP
• Service Mesh such as Istio, Linkerd, Kong, etc.
• Service monitoring tools such as Prometheus, Grafana, Application Insights, etc
• Highly skilled in at least one programming language such as Python, C#, Java, Ruby, Javascript
• Obsession over using data and paying attention to small details to solve problems
•  Experience with chaos engineering, incident response plans, monitoring, and alerting 

Qualifications:

• Post-secondary education in Computer Science or Software Engineering
• 5+ years of experience implementing DevOps toolchains
• Linux system administration would be an asset

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year. 

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.  

 

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation.  If you require accommodations during the recruitment and selection process, please specify. 

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. 

For Internal Use - #LI-SV1  #LI-Remote

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