Health & Safety Information Consultant (HYBRID)

About the Workplace Safety and Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At the WSIB, you’ll have the opportunity to:

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing

You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.

We are establishing our new head office in London and looking to grow our team in this region! Candidates located in this region will be given preference.

Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.

Starting Salary: $86,051.06 

This is a temporary opportunity for up to 12 months in duration. 

Job Summary

Acting as the WSIB’s health and safety information expert, obtain and analyze WSIB information, augmented with relevant research on economic, labour, and industry trends, to produce new insights and intelligence to make Ontario workplaces safer. Perform detailed analysis and complex qualitative and quantitative statistical calculations uncovering opportunities that further enhances the WSIB’s public value, influence, and contribution towards Ontario’s prevention strategy.

Develop effective measurement frameworks to monitor business plans, progress, and results against strategic objectives and key benchmarks. Provide comprehensive and consumable analysis of health and safety information to WSIB senior leadership supporting operations, program oversight, and the cyclical business planning process complemented with the ability to present findings in multiple public forums.

Collaborate with other WSIB areas and external stakeholders to promote, develop, and enhance the utilization and integration of health and safety information across Ontario’s prevention system partners.

Major Duties & Responsibilities

1. Coordinate and conduct complex statistical analysis, modeling, and reports supporting decision-making, business planning, and program evaluation:

• Build queries and/or write programs to extract and compile data using Cognos and other tools, such as PowerBI, Access, Excel, SAS, R, VBA and/or Python to merge and analyze data from various sources;
• Updating and maintaining a complete schedule of data extracts, import/export jobs, testing, and production of consumable data products/reports e.g. scorecard refresh, information for planned meetings/committees, etc.
• Use data mining techniques to discover relationships and patterns that reveal new program opportunities and uncover non-traditional insights to further advance health and safety initiatives e.g. safety culture
• Create comprehensive information products and professional reports for use by WHSS management, staff, and other WSIB areas that influences workplace parties e.g. Case management, RTW, OD, SIP, etc.
• Assess impacts of business and system changes on data, information, and reporting tools and initiating the appropriate actions in response to impacts;
• Ensure data and analysis are valid, methodologically sound, and meet commonly accepted standards in the statistics gathering/analysis field;
• Manage WHSS information sources while acting as the administrator on maintaining data quality, accuracy, integrity while adhering to WSIB privacy/security requirements;
• Create and maintain comprehensive client and technical documentation for all reports, tools, and data models

2. Research, design, implementation, and adaptation of economic models/studies to assist in determining the public value and return on investment of health and safety services and programs:

• Collect, interpret, synthesize, and perform data analysis involving research that effect workplace health and safety such as economic trends, labour market, industry developments, workplace technologies, etc.; and provide recommendations/solutions;
• Provide intelligence and recommendations, supported by relevant metrics, that informs program improvement opportunities for the WSIB’s Health and Safety Excellence program;
• Systematic review of literature including comparative analysis of other jurisdictions or organizations
• Development and/or participation in independent or collaborative initiatives related to study design and sampling/control group strategies;
• Stay current on emerging technologies and new information management practices/techniques to identify opportunities and adoption plans in the health and safety space e.g. AI, machine learning, etc.

3. Build relationships by acting as the health and safety information expert providing insights and advice to internal and external stakeholders across WSIB, MOLTSD, program providers, academic institutions, and other system partners:

• Work collaboratively with management, staff, program providers, and other subject matter experts to properly interpret and present relevant business insights resulting from the analysis;
• Engage with stakeholders and partners to promote the understanding and proper interpretation of key information and metrics of WSIB health and safety programs;
• Facilitate knowledge uptake through the presentation of findings, formal/informal education sessions, demos, and one-on-one interactions;
• Act as technical lead and initiate and/or participate in the integration or enhancement of data exchange opportunities with third parties and system partners e.g. inter-governmental, associations, private sector, etc.
• Liaise with internal information partners ensuring alignment of WHSS data sources/products with enterprise information developments e.g. CBIA, ITC, Finance, Actuarial Services

4. Coordinate and provide assistance in maintaining the currency of the HSEp digital platform by:

• Act as a subject matter expert (SME) of the digital platform’s functionality and information attributes;
• Capture and consolidate end user feedback and drafting change requests leveraging UX/service design principles;
• Conduct user/business acceptance testing on changes, and provide assistance with implementation, and production support activities;

5. Perform other related duties as assigned or required.

Job Requirements

• University completion at undergraduate level with a specialty foucs in Business Administration, Accounting, Mathematics, Statistics, Computer science.

• Three years prior experience in information analysis, business intelligence and research.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.