Support Analyst - Clinical Systems Support - PathNet Team

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music.  As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

Posting Period

Open:        April 17 2024 

Deadline:   April 30 2024 

Non-Union

Department Name

Clinical Systems Support - PathNet team

Responsible for the efficient design, building, testing, and maintenance of varying aspects of the OneChart system to satisfy clinical user and systems requirements; escalating to senior position as required (Business Systems Analyst). This position will provide support to the Cerner Millennium PathNet application.

What we offer:

• Status: Regular Full-Time
• Rate of Pay: $34.65 per hour - $43.31 per hour
• Workstyle: Remote - Predominate 
• Hours of Work: 37.5 hours per week 
• Health and Dental Benefits & Pension Plan (HOOPP)
• Career Development & Training Opportunities
• Employee Wellness Initiatives

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

Qualifications

As the ideal candidate, you have:

• Two (2) year Community College Diploma in Clinical focus designation, Information Technology or focus relevant to the supported application or equivalent experience as acceptable by hospital
• Registration/licensing, where regulatory body exists
• Three (3) years recent and related work experience in a Laboratory Medicine setting or Information Technology
• Previous experience with Cerner Millennium applications including PathNet preferred
• Experience with established applicable clinical processes, nomenclature and hospital environment
• Demonstrated ability to assimilate a large quantity of diverse information and apply analytical skills to identify, understand and problem solve in a technology-based environment
• Knowledge of and ability to use, troubleshoot and test a variety of software applications (Microsoft Office Suite, electronic health applications) as relevant to the role
• Excellent commitment to customer service
• Proficient communication skills
• Demonstrated knowledge of and commitment to the principles of patient and family centred care
• Demonstrated knowledge of and commitment to patient and staff safety
• Demonstrated practice and commitment to LHSC’s Mission, Vision and Values
• Demonstrated ability to attend work on a regular basis

If interested in this role, please apply with a resume that outlines all current and previous experience relevant to the position. 

Immunization Requirements: 

Before beginning employment at LHSC, all new hires will be required to: 

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis; 
• Provide documentation of the Tuberculosis skin testing (two step); 
• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated 
• For more information visit https://www.lhsc.on.ca/careers/health-review-requirements 

We are committed to providing a safe, healthy and inclusive work environment that inspires respect.  LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.  Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.  Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca .

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.

Please be advised, if you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee’s accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.