Intermediate HubSpot CRM Specialist

As an Intermediate HubSpot CRM Specialist at tbk, you’re more than a digital professional; you’re a catalyst for growth for both our esteemed clients and your own flourishing career. Here, your expertise in managing customer relationships and strategizing for medium to large-sized organizations isn’t just recognized—it’s essential in propelling our clients toward their goals and setting new industry standards.

In this role, your influence extends beyond the execution of projects; you become a pivotal force in our clients’ success stories. Your journey at tbk is one of continual growth, where professional achievements and personal development go hand-in-hand.

Responsibilities:

• Partner with Marketing Managers and Senior Strategists to devise and implement digital marketing strategies that not only meet but exceed our clients’ goals.
• Strategically manage and configure HubSpot CRM and Marketing Hub to align with business goals.
• Oversee database management, including segmentation, list management, and data cleanliness.
• Develop and monitor automated marketing campaigns, ensuring they are targeted and effective.
• Train and support team members across departments in utilizing HubSpot CRM effectively.
• Analyze and report on campaign performance and customer interactions, identifying trends and areas for improvement.
• Collaborate with our client’s sales and marketing teams to ensure their CRM strategies complement business initiatives.
• Manage integrations with other tools and platforms, enhancing CRM functionality.
• Stay updated with HubSpot features and industry best practices, implementing them to drive success.
• Utilize advanced analytics to derive strategic insights, driving decisions that maximize both SEO effectiveness and conversion rates.
• Employ project management skills to ensure timely and budget-conscious completion of projects, demonstrating efficiency and foresight.
• Constantly seek and suggest new methods to enhance departmental efficiency, risk management, and strategic collaboration.

Your skills and experience:

• At least 4 years of experience in developing and managing HubSpot CRM.
• A degree or diploma in marketing, digital marketing, business, or a related field.
• HubSpot certifications for CRM, GA4 and GTM certifications.
• Strong understanding of email marketing best practices.
• Experience in building sales funnels and monitoring business KPIs.
• Well rounded understanding of digital marketing (Google Ads, Meta, etc)
• Confidence in participating in client meetings, including those with senior executives.
• Strong verbal and written communication skills, including the ability to present strategies and insights clearly and persuasively to clients and team members.
• Strong skills in building and maintaining client relationships, understanding client needs, and ensuring client satisfaction.
• Robust capability in strategic planning, problem-solving, and aiding clients in achieving KPIs and goals.
• Ability to thrive in a fast-paced work environment.
• Outstanding analytical, organizational, and time-management skills.
• Exceptional listening abilities to accurately understand client goals and strategies. High level of efficiency, precision, and attention to detail.