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Senior Manager, Fraud Risk

by Fairstone

Position Type: Full-time
Location: London, ON
Date Posted: Nov 27, 2023

Job Description

Senior Manager, Fraud Risk

At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.


Be part of our talented and growing team! We are currently looking for a Senior Manager, Fraud Risk, to join the team, reporting to the Vice President, Risk.


You will jointly own the end-to-end credit cycle for the Indirect Lending portfolios, including: origination strategies and policies; portfolio management and performance monitoring; fraud prevention and management strategies; loss mitigation and policies and execution; and internal and external collection strategies. You will also will lead of team of high performing analysts and demonstrate ability to independently prioritize tasks, collaborate with internal and external stakeholders, and provide input to strategic planning sessions.


"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."




BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2023 for the third consecutive year by the editors of Canada's Top 100 Employers.



  • Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
  • Wellness: Tailored well-being solutions available 24/7.
  • Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
  • Community Support: Paid Volunteer Day to give back to your community.
  • Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
  • Education: Tuition reimbursement program covering expenses up to $3,000 per year.
  • Development: Access to Fairstone Academy for comprehensive training and skill development.
  • Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.



  • Provide fraud risk strategy advisory services in the development of risk strategies to meet business objectives and comply with company policies and regulations.
  • Effectively manage and coach a team of fraud risk analysts.
  • Manage fraud strategy implementation, testing and monitoring.
  • Liaise and manage relationships with key risk management vendors
  • Coordinate activities with key bank departments such as Operations,  Product and Finance.
  • Provide support for strategic planning and budgeting exercises.
  • Ensure all key business and regulatory reports are produced in a timely manner.
  • Investigate and propose new solutions / strategies to improve portfolio performance



  • 5+ years work experience in analytics in a financial services industry, preferably in Risk Analytics setting.
  • Bachelor’s Degree in quantitative field such as finance, statistics, economics, actuarial sciences, engineering or mathematics.
  • Ability to explain predictive modeling and quantitative forecasting tools including regression, decision trees, cluster analysis, neural networks and advanced modeling techniques.
  • Experience in programming and an aptitude to learn and develop programming and software application expertise.
  • Proven experience in manipulating data using tools like SAS, SQL, R or Python.
  • Expert Microsoft Excel skills (pivot tables, index match functions, VBA automation, etc.) and Microsoft Access or other database management software.
  • Demonstrated technical expertise with a good understanding of financial products, of industry-specific Risk and Analytics tools and of the credit risk life cycle.
  • Ability to clearly communicate technical analyses to internal and external partners.


We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.


WE ARE PROUD TO BE: Montreal's Top Employers 2023 by Canada’s Top 100 Employers!

We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.


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If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you!


Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.


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Full time


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