Systems Administrator – CARFAX Canada

Working Here
At CARFAX Canada, we’re more than just obsessed with cars. We’re obsessed with data and using it to help millions of Canadians buy, sell and maintain cars - but you can learn that on our website. Let’s talk about the sweet perks you’ll get when working here (i.e. what you actually want to know): Some days you’ll be taking in-house leadership training courses, other days you’ll be eating a catered lunch with your team mates. Grab a seat in the state-of-the-art office at 100 Kellogg Lane and collaborate the day away. What’s that, it’s the summer? Well, the 4-day work weeks have kicked in; enjoy those extra paid days off! Why not use one of your paid volunteer days to give back to your community? What else can we list? Competitive wages, amazing benefits like a wellness spending fund, a company-matched pension program, monthly “work from anywhere” days, yearly performance-based bonuses, health and wellness programs, a literal award-winning culture, parental leave top-ups and all kinds of social events. To top all of this off, every day you get to choose how you get to do meaningful work with incredible people. So, looks like we’re obsessed with a few things here – data and our people!

Key Information
Employment Status: Full-time, Permanent 
Job Type: On-site, with flexibility to work from home
Location: London, Ontario
*Please note that we have two operating entities in Canada, CARFAX Inc., and CARFAX Canada. This position is with CARFAX Canada.

Job Details
CARFAX Canada is looking for a Systems Administrator to join our team.  As a Systems Administrator, you will be responsible for the managing, maintaining, and monitoring our systems and services including network, Virtual Machines and cloud systems using best practices, security first mindset and continual improvement techniques.  The ideal candidate will possess strong communications and customer service skills, with proven technical capabilities in a fast-paced and evolving business environment.

Position Responsibilities

• Management and support of Microsoft 365, Azure AD/Entra ID, Active Directory, MS Dynamics CRM, Dynamics GP, SharePoint Exchange Online, OneDrive, Cisco IronPort, etc.
• Management and support of Azure cloud systems such as Virtual Machines, enterprise applications, and SAML 
• Management of the network and Palo Alto firewalls 
• Management of endpoints with MDM Intune, JAMF, and Windows Admin Center 
• Management of Crowdstrike, Defender 365, and Tanium 
• Enforcing network and endpoint security and usage policies 
• Working closely with Security Ops on incidents and alerts 
• Contribute to projects on a technical level for the organization 
• Providing customer support for IT related issues 

Education and Experience Required:

• Post-secondary degree or Diploma in Computer Science
• Minimum of 5 years of prior practical technical experience supporting users in a corporate environment
• Must have extensive skills in Microsoft 365, Entra ID/Azure AD, Active Directory, Exchange Online, SharePoint administration experience
• Experience with Powershell for server and client management
• Experience with endpoint security protection such as Crowdstrike and Defender 365
• Experience with patch management tools such as Intune, JAMF, PatchMyPC, and Tanium
• Experience with network configuration and support
• Strong technical skills relating to multiple mobile platforms (iOS, Android)
• Experience with desktop and application management using Intune, JAMF, and PatchMyPC
• Experience with Atlassian tools (Jira, Confluence)
• Zoom, Zoom Phone and Zoom Room administration and support experience
• Experience supporting Mac computers an asset
• Willingness to learn new systems and vendors as needed

Equal Opportunity Employer
CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. 

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email hr@carfax.ca.

If you are interested in applying for this position, please visit our website https://www.carfax.ca/careers. Applications will be accepted until a suitable candidate is hired.  

We thank all applicants for their interest; however only those selected for an interview will be contacted. 

About Us
CARFAX’s mission is to help millions of people shop, buy, service and sell used cars with more confidence. As a leader in vehicle history and valuation, CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAX‘s Canadian headquarters in London, Ontario supports Canadian and U.S. markets, drawing on billions of data records from thousands of sources, enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI). Find out more at www.carfax.ca and connect with CARFAX on Instagram, Facebook and LinkedIn. 

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily.

Objective – Guided by facts, driven by results.
Transparent – Clarity through open and honest communication.
Customer advocate – Putting the customer at the center of everything we do.
Solutions oriented – Turning challenges into opportunities.
Integrity – Where honesty meets action.