Inside Sales Account Manager

At Trojan Technologies, we believe there’s nothing more essential than delivering clean water to the world. That’s especially true in this critical moment, when the world’s supply of clean water is under substantial stress due to industrialization, increasing demand, and rising biological and chemical contamination. Our mission is to stem that tide: to ensure greater water confidence and environmental stewardship for people, industries, and municipalities, improving the lives of over one billion people globally.

As part of our global team, you’ll work alongside customers from municipalities to pharmaceutical and food and beverage companies to build creative, sustainable solutions. You’ll also find a welcoming and supportive team that listens to your ideas and allows you to follow your strengths. All of us feel privileged to work on innovative technologies that bring clean water to the world—we hope you will, too.

Trojan is proud to be one of Danaher's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

The Trojan Technologies group of business offers products under the brands Aquafine, Salsnes Filter, Trojan Marinex, TrojanUV, and VIQUA. Applications and markets served include municipal wastewater, drinking water, environmental containment treatment, ballast water treatment; residential water treatment; ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing, and semiconductor applications; filtration and solids separation.

Job Description

Trojan Technologies is hiring for this brand-new position and if you are looking for an extraordinary opportunity to get noticed and make an impact with a growing organization, this is the role for you! We offer a base salary plus a variable sales incentive and full benefits package. Join our growing team today!

Position Summary:

The Inside Sales Account Manager will help in meeting and exceeding aftermarket parts sales and service sales targets by crafting long term, valuable relationships with our customers and channel partners. Prepare sales forecasts, lead a sales funnel of opportunities, and present the progress of key critical metrics and initiatives/countermeasures, to internal and external partners. You'll respond to inquiries and identify new business opportunities through the entire customer life cycle while working with cross-functional teams (e.g., Customer Service, Technical Assistance Center, Field Service), and with external Channel Partners, to improve customer satisfaction.

Accountabilities:

• Sales Targets - Proactively aligns with customers to share value of parts and services

• Channel Partner Management - Develop strategic focus with channel partners to enhance sales and improve customer experience

• Direct Customer Relationship Management - Collect voice of the customer and use tools like

• Salesforce.com to handle customer information and opportunities. This person will also handle technical and application sales questions from customers and provide prompt, accurate answers.

Qualifications:

• Exceptional customer service skills with minimum 5 years of customer facing experience in sales and negotiation

• Experience in sales of machinery, equipment, replacement parts, or tools is a plus.

• Ability to answer technical questions relating to the product

• Strong technical aptitude

• Technical diploma or degree, highly preferred

• Aptitude for Value Selling and negotiation

• Strong analytical skills to review technical and historical data

• Ability to interact easily and professionally with internal, cross-functional partners, and channel partners

• Knowledge of ERP (Baan), CRM (SFDC)

• Proficiency in Microsoft Office applications required

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.