Senior Demand Planner

WE ARE HIRING! SENIOR DEMAND PLANNER (Hybrid – St. Thomas, ON Office)

At Masco Canada, we’re passionate about delivering innovative solutions and exceptional customer experiences. We’re looking for Senior Demand Planner, to join our Supply Chain team. If you thrive in a dynamic, collaborative environment and are excited to make a meaningful impact, we want to hear from you.

WHAT YOU WILL DO

Reporting to the S&OP Manager, the Senior Demand Planner is responsible for leading advanced demand planning activities, driving S&OP process maturity, and supporting strategic decision-making across the organization. In addition to developing and maintaining a robust demand plan, this role provides coaching, and backup support to the Demand Planning and S&OP functions. The Senior Demand Planner bridges Sales, Production, Finance, and Purchasing to ensure alignment, and serves as a cornerstone for generating and delivering high-impact, data-driven insights across the organization. This position directly supports service level performance, inventory health, forecast quality, and revenue alignment by ensuring demand plans and key S&OP processes are accurate, unbiased, and actionable.

• Lead the Bathing department S&OP process, including cycle management, material preparation, data review, outcome publishing, and tactical system updates in Netstock/JDE

• Lead the demand planning activities for the Commercial category, for US and Canada, responsible for Trade and Intercompany Channels

• Lead cross-functional alignment and demand planning topics, ensuring consistent understanding of assumptions, risks, and opportunities across Sales, Product, Finance, and Supply

• Drive maturity of the bathing department S&OP process, improving cadence, data quality, standard work, and engagement

• Serve as backup for the S&OP Manager, supporting facilitation and execution of the broader S&OP process when required

• Represent demand planning in S&OP meetings, ensuring continuity of process and clear communication of risks, opportunities, and forecast performance

• Provide backup leadership for the demand planning team, supporting workload management and decision-making during leadership absence

• Provide coaching to demand planners to elevate forecasting capability, analytics, and overall maturity

• Act as the first point of consultation and escalation for complex forecasting issues before they reach the S&OP Manager

• Lead or support high-impact cross-functional analysis beyond the team’s scope (e.g., Retail, Ecommerce, Bathing metrics: Lags 1 & 3 accuracy, Lags 1 & 3 bias)

• Own KPI reporting for bathing department and demand planning, including variance narratives, trend analysis, and leadership insights

• Support supply chain by improving demand signal quality, contributing to stronger fill rate and inventory performance

• Own a rolling 16-month demand forecast at the SKU–customer level, incorporating statistical, Sales, and Category inputs

• Improve forecast accuracy by reducing bias, applying analytics, and leveraging customer trends

• Conduct root-cause analysis on forecast misses and drive continuous improvement

• Maintain and enhance forecasting metrics and trackers (accuracy, bias, etc.)

• Lead monthly demand planning meetings with Sales, presenting data-driven recommendations

• Collaborate with Supply Planning to minimize disruptions and ensure alignment

• Support continuous improvement of the S&OP process, including routines, reporting, tools, data quality and analytical methods

• Execute monthly forecasting procedures utilizing Netstock

• Partner with Sales, Category, and Finance to understand demand drivers and assumptions

WHAT YOU WILL BRING

• Minimum 3-year college diploma or university degree in Supply Chain, Business, Economics, Statistics, or related field

• ASCM/APICS certification strongly preferred

• IBF – CPF or ACPF certification strongly preferred

• 5–8 years of experience in demand planning, forecasting, S&OP & IBP

• Prior experience with CPFR and exposure to S&OP/IBP

• Demonstrated excellence in analysis, decision-making, and problem solving

• Advanced MS Office skills (Excel/VBA/Power Query, Power Automate, PowerPoint, Word, Outlook)

• Advanced knowledge of Power BI (dashboards, data models).

• SQL familiarity (e.g., Viewpoint Sequel)

• ERP experience (JD Edwards preferred)

• Familiarity with demand planning systems (e.g., Netstock)

• Familiarity with statistical concepts as they relate to forecasting

• Strong work ethics and positive team attitude, with the ability to collaborate across functions

• Effective communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical audiences.

• A collaborative team player with strong influencing skills, able to build trust and alignment across stakeholders

• Action-oriented, comfortable taking calculated risks to drive customer and business value

• Outcome-focused, with strong critical thinking and visualization skills to enable continuous improvement

• An effective communicator who can influence, challenge assumptions, and build alignment across diverse functions.

• Knowledgeable in the Supply Chain umbrella, not limited to Demand Planning.

• Skilled at balancing tactical execution with broader S&OP process thinking

• Skilled at handling ambiguous challenges

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WHAT'S IN IT FOR YOU?

• Competitive Rewards and Compensation

• Defined Contribution Registered Pension Plan (optional) with employer matching

• Deferred Profit-Sharing Plan (DPSP)

• Benefit insurance coverage from Day 1, including health, dental, and travel insurance

• Employee Assistance Program (Dialogue) – access to health and wellness resources

• Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more

• 2 paid volunteer days to support the communities we live and work in

• Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities

• Participation in employee-led committees such as the Wellness Committee, Masco United (Inclusion & Belonging Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups

WHY JOIN MASCO CANADA?

• Over a Century of Excellence – With more than 120+ years of experience, Masco Canada has established itself as a leader in the building and home improvement industry.

• Diverse Brand Portfolio – We proudly offer 12+ brands delivering 20,000+ innovative water solutions, shaping the future of plumbing and home improvement.

• Innovative Solutions – Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry.

• Collaborative & Inclusive Culture – We foster an environment where all employees are valued, respected, and empowered to contribute and grow.

• Opportunities for Growth – We support continuous learning, career development, and professional growth, helping you achieve your full potential.

• Making an Impact in Our Communities – We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work.

Join us at Masco Canada, where your contributions drive?innovation, excellence, and positive change!