Learning Experience Technical Lead

Are you passionate about creating engaging e-Learning experiences? Do you love providing constructive feedback, coaching, and mentorship to your peers? Are you adept at seeing projects through to completion, on time and within budget? Would you like to work for an employer that places significant value on supporting and developing its employees?

If this is you, we have the CAREER you have been searching for!

Who We Are

We engage employees and empower leaders to love what they do by being the most complete and connected HR solution in Canada, and we want you to love what you do!

Since 2005, we’ve helped Canadian businesses more quickly and efficiently accomplish HR tasks by providing them with end-to-end solutions and services for all things people. We pioneered live HR advice and continue to elevate our HR software and services to stay on top of changing business needs. Last year, we won three 5-Star Awards from the Canadian HR Reporter for Learning and Development, HR Consulting, and Compensation. All of these awards resulted from client nominations and testimonials.

Our passion for all things people applies to everything we do! HRdownloads has been recognized NINE TIMES as one of Canada’s Best Workplaces, most recently in 2022 with further recognition in Best Workplaces for Professional Services and for Hybrid Work!

Noted for our unique and engaging ways, we have also been ranked as one of Canada’s fastest-growing companies for six years with recognition for continued profit growth from the Report on Business. We have more awards to come and are excited to celebrate everything that our people contribute to our culture of family and innovation. We want each person to be the greatest of all time, and that includes you!

What You’ll Do

As our Learning Experience Technical Lead you will be at the forefront of our e-Learning offerings. You’ll review content created by team members, provide feedback and direction, and ensure that project timelines and budgets are met. You will collaborate with the Director of Research and Content to help bring our product roadmap for online training to life!

As our Learning Experience Technical Lead you will:

• Oversee the e-Learning team by providing guidance, insight, and feedback to members on production elements.
• Coordinate the design of interactive and impactful learning experiences for our clients. This includes reviewing scripts for training courses, creating diagnostic tools, and experimenting with new, innovative learning methods and models.
• Provide feedback and guidance to department team members, coaching and mentoring on best practices and auditing work to ensure quality standards are met.
• Ensure tickets in Salesforce are addressed by the appropriate individuals within accepted timeframes for resolution.
• Collect and report on relevant training metrics to the Director of Research and Content and other key internal stakeholders.
• Support market research and develop recommendations for new immersive and traditional courses.

Requirements

About You

You are an e-Learning professional who:

• Has at least three (3) years working experience in an instructional or e-Learning role.
• Has previous team leadership experience.
• Are an extremely creative, out-of-the-box thinker who has an eagerness to learn and experiment! You are always looking for the simplest and most efficient processes that yield the highest quality product or service.
• Are a continuous learner interested in a variety of topics.
• Has a strong technical aptitude and experience using different technologies and software to create engaging and eye-catching material using Articulate 360. You don’t shy away from learning new software on an as needed basis.
• Has visual design skills (Dreamweaver, Photoshop, Illustrator) and experience with storyboarding.
• Has a university degree or a college diploma in human resources, business, the humanities, or a related area of study. A comparable combination of education and experience will be considered.

• Has proven project management experience.

• Is detail oriented and able to work proficiently with tight deadlines.

What You’ll Love About What You Do

In e-Learning, you must enjoy looking at existing courses and content critically to find areas for improvement, and bring creativity to the creation of new offerings. Providing modern, interactive, highly effective training courses that are used by employees and managers all across Canada can be incredibly rewarding.

Benefits

More Perks

• The rewards are plentiful! We offer a competitive compensation structure for all of your hard work.
• We want you to have a life outside work. Our hours of operation are Monday to Friday 9:00 am to 5:00 pm. That’s it; no shift work and no weekends!
• We care about you. 10 paid wellness days, 5 paid sick days, health and dental benefits, EFAP, RRSP, and employer-paid GoodLife memberships are just a few of the ways to show you that your well-being matters to us!
• We care about giving back. We believe that a team builds a company and a company builds a community, and that's why we take pride in giving back to our London community! Check out HRdonates.
• Flexible work model. We want you to work where you are most productive; in office, at home, or a hybrid of the two!
• Thrive in our culture. We’ve been recognized NINE TIMES as one of Canada’s Best Workplaces and are rated 4.2 out of 5 stars on Glassdoor.

• Be proud of what you work on. Our exceptional reputation means you can contribute to building products and services that you will be proud of and be excited about.
• Grow your career with us. When you join our team, you are signing up for more than just a job; you are signing up for a career! You won't be just another human to fill a role, we see you as YOU; who you are today and who you aspire to be. That's why we invest in our employees through regular coaching, training, and professional development.

• We take our work seriously, but not ourselves. Joining the HRdownloads team means you will have a lot of fun, from exciting company incentives to Friday morning virtual team builders. We make certain to take time to celebrate our successes!

So, what do you say? Do you have what it takes to be a member of our award-winning team? If so, send us your résumé!

HRdownloads is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.

Thank you for considering a career with HRdownloads.