Product Designer

Location: Hybrid - See “Hybrid Work Details” section below for more informationPosition Type: Full-Time Vacancy Status: This posting is for an existing vacancy.

About UsVoices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voiceover, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life.

Why join us? We’re on a mission to shape the future of voice, and we’re building a team that’s curious, collaborative, and passionate about making great ideas heard.

About the Role  We empower our product teams to solve challenging customer and business problems in ways that delight our customers while supporting our business goals. Our cross-functional teams include a product manager, a designer, and engineers. We are expanding our product teams to build the next generation of AI voice applications, which is an excellent opportunity to help shape the direction and success of our new products.

We’re looking for a Product Designer who can balance systems thinking with hands-on execution. You’ll drive end-to-end product design within a product portfolio, and partner closely with PMs, technology, and UX research to define vision, shape strategy, and bring AI Voice experiences to life.

If you love designing intuitive workflows that simplify complexity, we’d love to hear from you.

How You’ll Make an Impact  In this role, you’ll take ownership of the following key areas:

• Lead design end-to-end, from product discovery through to final delivery, producing deliverables to illustrate user journeys and interaction patterns, such as flows, maps, and high-fidelity prototypes
• Translate ambiguous problems into clear, elegant solutions that deliver customer and business value.
• Partner with product management on product strategy, outcomes, feature definition, and roadmap prioritization.
• Work closely with engineers throughout the product development lifecycle to ensure high-quality implementation and a seamless user experience.
• Contribute to, and assist in maintaining, our growing design system and visual language; contribute to patterns that scale across products and lines of business.
• Thoughtfully contribute to and solicit feedback from your peers to continually raise the bar for design quality
• Incorporate AI capabilities into interfaces in ways that feel natural, ethical, and user-centric.
• Advocate user-centred design across the organization and with stakeholders across multiple departments.

What You BringWe’re looking for someone who brings some or all of the following:

• 4+ years of experience in product/UX design, ideally in SaaS, B2B, or technical product environments.
• Strong portfolio showcasing end-to-end product work, interaction design depth, and polished visual execution.
• Comfortable running lightweight research independently and synthesizing insights to inform design rationale.
• Skilled in Figma and familiar with AI prototyping tools and user research platforms.
• Excitement for working in a fast-changing, high-growth space

Nice-to-Haves

• Experience designing for AI-powered features (e.g., generative UX, ML-driven recommendations, conversational interfaces) is a strong asset. Bonus points if you have also worked on developer/client-facing AI products enabled via an API.
• Brand and/or visual design experience and a superb eye for applying visual styling within design systems.

Perks & BenefitsIn addition to competitive compensation, we offer a range of perks that support your growth, wellbeing, and day-to-day flexibility. Here’s what you can look forward to:

• Generous Vacation: Start with 15 days of vacation, pro-rated in your first year based on your start date
• Personal Time: Take care of what matters with 5 paid personal days and 3 unpaid personal days annually
• Comprehensive Health Coverage: Access to health and dental benefits after just 3 months of employment
• Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment
• Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance
• Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
• A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).

Hybrid Work Details: We are a hybrid workplace that allows employees to work remotely from home. However, this position requires one in-office day per month on pre-set dates, during which all company employees are expected to attend. Our office is located at 100 Dundas Street, London, Ontario. Additionally, the Product Team utilizes a coworking space in Toronto at Workhaus, 350 Bay Street, where they regularly collaborate in person.

Compensation  Salary Range:  $85,000 – $95,000A typical hire for this role generally falls between the minimum and midpoint of the range based on skills, experience, qualifications and internal equity. Employees grow through the range based on performance and demonstrated competencies.

Additional Notes

• All interviewed candidates will receive notification within 45 days of final interviews.
• Our Use of AI in Recruitment: We use an AI tool in our applicant tracking system (Jobvite) to check how well a candidate’s experience aligns with the job requirements. This feature, called Talent Match, may label an application as a match or leave it unlabelled. It does not make decisions or reject candidates. Every application is reviewed by our People Operations team.

Our Commitment to Equity & AccessibilityVoices is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences.If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs.

Apply OnlineIf this sounds like a role where you’d thrive, we’d love to hear from you. Interested candidates are encouraged to send their cover letter and résumé by completing the online application.  By doing so, your resume is guaranteed to be reviewed.