Business Operations (BizOps) Manager

About AutoVerify

AutoVerify is a technology company born in London, Ontario. We operate remotely, hiring employees across Canada. AutoVerify is a comprehensive suite of digital solutions tailored toward automotive dealers, manufacturers, lenders, and marketplaces alike. We enable businesses to better serve their customers. Visit our website to learn more: https://www.autoverify.com/

Under the Hood 

Join our team and work from anywhere in Canada – home, coffee shop, or even poolside, because we’re all about remote life. Enjoy perks like paid time off, fun events (virtual and in-person) and half day Fridays all year round to boot. We hire incredible people and your job referrals are not just appreciated; they're rewarded. Our culture is driven by communication and trust, acknowledging and supporting your life outside of work with the flexibility you deserve. All this to say, we value your journey at AutoVerify, both personally and professionally. 

The Roadmap

The Business Operations (BizOps) Manager / Internal Project Manager role is responsible for driving internal process excellence and scaling operational efficiency across all departments. This role will lead process improvement initiatives, facilitate cross-functional collaboration, and ensure internal tools and workflows align with business growth objectives. You will serve as the bridge between teams, translating feedback and business needs into actionable roadmaps for internal tooling, automation, and process enhancements.

You are a highly organized, analytical, and collaborative individual with a passion for driving operational efficiency and impact. You thrive in fast-paced environments and are comfortable juggling multiple priorities while maintaining focus on strategic outcomes.

Duties

• Own internal process improvement initiatives across multiple departments to enhance operational efficiency and support scale.
• Identify workflow bottlenecks and implement solutions that improve team productivity and effectiveness.
• Define, track, and analyze key performance indicators (KPIs) that align with business growth, operational scale, and revenue targets.
• Lead cross-functional working groups and facilitate regular stand-ups to ensure alignment on priorities related to internal processes and tooling.
• Develop and maintain internal documentation, process maps, and communication flows to support transparency and consistency.
• Act as the product owner for internal tooling and automation systems, overseeing roadmaps, user feedback, and enhancement cycles.
• Gather and translate business needs into actionable plans for internal system improvements.
• Prioritize and manage the backlog of tooling enhancements, automations, and process changes.
• Coordinate the launch of new internal tools, features, or systems, including managing change, communication, documentation, and training for internal teams.
• Champion the internal user experience, advocating for solutions that streamline operations, reduce manual work, and increase team satisfaction.
• Perform other duties, projects, or initiatives as assigned.

Qualifications

• Post-secondary degree, diploma or certificate in Business Administration or relation field. 
• 4–7 years of experience in business operations, internal product management, process improvement, or related roles.Experience in Agile and Lean product management methodologies with a focus on iterative delivery of AI features.
• Demonstrated success in working cross-functionally with teams such as Sales, Customer Success, Finance, Engineering, and Executive Leadership.
• Hands-on experience managing internal systems such as CRM platforms (e.g., HubSpot), Jira/Confluence, and billing systems like Zuora.
• Strong analytical thinking and problem-solving skills with a focus on operational optimization.
• Experience in SaaS environments and familiarity with SaaS business models and operations.
• Proficiency with AI tools, low-code/no-code platforms, and automation solutions.
• Exceptional interpersonal, organizational, and time management skills.
• Strong written and verbal communication abilities, with the capacity to influence and align diverse stakeholders.
• Self-starter with a proactive attitude and the ability to manage multiple projects simultaneously.

Performance Package 

Salary: $65,000-$85,000/year

The salary range listed is for a Canadian employee. It may vary depending on the work location of the successful candidate or other factors.

Pit stop… there’s more perks! 

• We continually optimize our onboarding process to ensure your first day at AutoVerify is a smooth ride.
• We are fully remote and work half day Fridays all year round.
• We embrace cultural differences, which is why you can exchange statutory holidays for cultural holidays throughout the year.
• We hold quarterly company-wide Lunch & Learns because food and learning fuel us.
• We provide financial support with professional development to turbocharge your skills.
• We provide paid volunteer time off so you can support a charitable cause in your community.
• We ignite fun through the planning of virtual and in-person events all year long.

This posting is for an immediate vacancy. We are actively seeking qualified candidates to join our team.

At AutoVerify, we embrace innovation and technology, and we leverage AI as part of our recruitment process. Human oversight remains central to every stage, as we are deeply committed to equity, diversity, and inclusion. We welcome applications from persons with disabilities and will provide support throughout the recruitment process, including accommodations that respect and address applicants’ accessibility needs.

While all submissions are appreciated, only those candidates selected for an interview will be contacted.

All applications will be held in strictest confidence.

Learn more and Apply