Learning Experience Designer

Learning Experience Designer

Who we are:

Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lunaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.

Ivey Business School is actively recruiting for a dynamic Learning Experience Designer, Ivey EdTech Lab. At Ivey, the Ivey EdTech Lab specializes in enhancing the online and in-person classroom experience. Working with Ivey Faculty, Ivey EdTech Lab creates unparalleled experiences through a variety of technology and software programs. Under the direction of the John F. Wood Chair in Innovation in Business Learning, the EdTech Lab utilizes research from Ivey faculty and abroad to develop best practices and to ensure Ivey is providing the most up to date information when developing interactive course material.

Who you are:

As an integral member of the EdTech Lab team, you are a key individual and team contributor in creating and maintaining online and blended learning material and experiences at the Ivey Business School. You will have a proven track-record creating transformational learning experiences and innovative thinking about the future of management education. You also have a passion for higher education and understand the foundations of the Ivey Business School.

You will work in collaboration with the EdTech Lab leadership, EdTech Lab team members, Ivey Faculty and Staff to scope, plan, and execute educational technology solutions, standards, and projects for degree and non-degree programs. These projects will span many areas of the School and will require exceptional project management, stakeholder consultation, quality control, and communication planning to be successful.

What you’ll do:

Course/Content Creation

• Working partnerships with SMEs (Subject Matter Experts) and other Ivey stakeholders to develop highly engaging learning experiences for both the conversion of existing content and the deployment of new content using appropriate learning management tools and technology while following learning design best practices.
• Using established processes and procedures develop and deploy new programs and projects respecting the educational requirements, assigned deadlines, and resource constraints of the program or project.
• Develop a process for maintaining and migrating existing content in collaboration with SME’s and other members of EdTech Lab.
• Reliable execution of all content created in the Lab with all products reflecting the excellence standards of the School.
• Assist with the development and delivery of learner surveys, focus groups, and advisory councils to understand learner needs across all programs/stakeholder groups.
• Create and lead the development of training/support documentation or session to assist with the delivery, deployment, and maintenance of courses.
• Develop feedback mechanisms to evaluate the success of a learning program or project, perform analysis of data generated from the feedback mechanisms and respond to the evolving needs of learners and SMEs based on data-driven insights.
• Lead or support special projects as required.

Quality, Maintenance, and Review

• Follow a set of established quality review practices that are set at a department level. As well, develop testing and QA plans to include SME’s and other members of the EdTech Lab for assigned projects.
• Plan and monitor quality assurance testing of all blended learning assets and experiences. This will include monitoring how frequently the course content is renewed.
• Ensure compliance of deliverables with all applicable standards, legislation and regulatory requirements, including Accessibility for Ontarians with Disabilities Act (AODA), WCAG, and applicable copyright and privacy legislation at a provincial and federal level of digital content.

Project Planning and Consulting

• Manage a portfolio of assigned projects, take responsibility for prioritizing tasks, gathering resources, and identifying obstacles and potential solutions to ensure projects are completed with high quality and on time, while escalating solutions to the Associate Director.
• Determine a standard methodology and process for converting in-person learning experiences into highly engaging blended experiences, determining the optimal mix of in-person/online educational content for each experience.
• Work with faculty members to determine what constitutes high-quality content to satisfy curriculum-level learning outcomes.
• Engage with and support video production team and Ivey IT when building the components of online activities, implementing learning activities/tasks, determining the effectiveness of developed content, and leveraging LMS capabilities.

Innovation and Research

• Maintain active participation in external groups of which Ivey is a member, including attending conferences and meetings as necessary, and communicate back to EdTech Lab and relevant stakeholders.
• Research and experiment with innovative solutions and upcoming trends in higher education and lifelong learning that would be relevant to Ivey’s strategic priorities in online or blended learning experiences, while also disseminating these approaches to the EdTech Lab and broader Ivey community.

What you have:

Education & Experience

• Bachelor’s or Master’s degree in business, education, instructional design, or a related field. The ideal candidate will have a Bachelor’s degree or have or be working towards a Master’s degree in business from the Ivey Business School, preferred. Business acumen may alternatively be attained through employment with a Business School.
• 2-5 years’ experience in higher education creating, curating, and/or managing user-facing learning experiences digitally or in-person.
• 2-5 years’ knowledge and experience building in learning management systems (LMS) required, ideally for an online or blended program, preferred but not required.
• Understanding of UI/UX, graphic design principles, and/or front-end design principles considered an asset.
• Experience working in a highly experiential learning environment considered an asset.

Skills & Abilities

• Highly effective individual and team contributor; able to manage their own workflow, work with diverse stakeholder groups, make informed decisions, solve problems, and manage timelines with minimal supervision.
• Project manager and critical thinker capable of managing and prioritizing multiple projects simultaneously, assuming quality analysis/quality control and auditing responsibilities for own work.
• Detailed oriented individual who can offer thoughtful review of products and policies and express them in a clear manner; shows professional judgment in formulating and recommending solutions.
• Attentive and motivated individual with a proven ability to take a consultative approach to build strong collaborative relationships, influence key stakeholders, and gain consensus to meet the needs of the SME and the learner.
• Ability to take concepts from idea to execution through achieving successful client buy-in, effective communication, and project plan execution.
• Team player willing to actively contribute to all activities and events related to the success of learning initiatives and the Ivey EdTech Lab.

What We Offer:

• A bright, inclusive, and modern eco-friendly working environment
• Flexible or hybrid work plans for many roles
• A collaborative and engaging work culture
• Opportunity to join a community of people-focused professionals
• Market competitive compensation with annual increases available
• Generous benefits package with employer-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, as well as short- and long-term disability programs
• Enhanced mental health benefits coverage and resources
• A generous group retirement savings plan with 7.5% employer contributions
• Life and AD&D insurance for you and your family
• Out-of-country travel insurance
• Vacation starting at 15 days per year plus 2 paid Ivey Personal Days
• Paid time off during the School’s December holiday closure
• Numerous campus-wide arts, culture, and sport events
• Supports for professional development and career progression opportunities
• Employee Assistance Program with family coverage

Location:

London, ON

Position Type

Full-time (35 hours a week) 3-year renewable contract.

Hiring Range

Based on the salary band for this role, candidates can expect to be offered a starting salary in the range of $72,600-$90,800.

Application

Candidates will be considered as applications are received and the posting will remain open until a candidate is identified.

Covid-19

For more information regarding Western’s Covid-19 updates, please visit the following link: https://www.uwo.ca/coronavirus/updates/index.html

Equity, Diversity, and Inclusion at Ivey

Ivey Business School is committed to Equity, Diversity, and Inclusion. Please explore Ivey’s EDI homepage for more information on Ivey's commitment to EDI, to read about Ivey’s progress in the EDI Update, and to meet Ivey’s EDI Advisory Council members.

Ivey Business School invites applications from all qualified individuals. Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodation

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Please contact us at hr@ivey.ca to notify us of any needs related to completing the job application, and/or throughout the recruitment process.