eLearning Technology Project Specialist

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.  We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The eLearning Technology Team is a unit within Western Technology Service (WTS) providing Western faculty, staff, and students with the best possible resources to enable effective use of technology in teaching and learning. We believe in continual learning, and use ongoing research, testing, collaboration and training to develop and maintain a suite of technology tools that are leading edge and endeavours to engage our user community in the best use of these resources.

The eLearning Technology (ELT) Team collaborates and works with the Centre for Teaching and Learning (CTL) to ensure faculty are continuing to apply good pedagogical practices when incorporating technology in their teaching. 

In 1994, Western established an Instructional Technology Resource Centre (ITRC). The Centre is staffed by a team of undergraduate students and its mandate is to assist Western’s faculty who wish to incorporate the use of technology in their course delivery. The Centre is highly regarded as a valuable resource for faculty. The eLearning Technology team manages the ITRC and provides the mentoring, guidance and leadership to the students who work in the Centre during their undergraduate studies at Western. 

Responsibilities

The role of the eLearning Technology Project Specialist within the eLearning Technology Team at WTS is responsible for managing and supporting projects from proposal through to completion, specifically, those that support eLearning technology at Western. Primarily guided by the eLearning Technology Manager, the Project Specialist plays a pivotal role in the execution of both WTS-sponsored eLearning Technology Projects and Instructor-Sponsored Media Projects, ensuring clear communication of project expectations, setting and managing timelines, implementing best practices, facilitating collaboration among team members, and seeing projects through to conclusion. 

Qualifications

Education:

• University Degree
• Working towards, or completion of, Project Management Certification (such as PMP, CAPM, PgMP, PMI-SP, DASM, DAC, etc.) or equivalent experience
• Undergraduate Degree in Communication, Education, Computer Science or related technology or education fields is preferred 

Experience:

• 2 years of work experience managing complex projects
• Experience supporting the identification of best practices in project approaches and methodology
• Experience working with eLearning technology preferred
• Experience and familiarity in a higher education context is preferred

Knowledge, Skills & Abilities:

• Intermediate computer skills in Microsoft Office suite and relevant enterprise applications, especially Excel 
• Intermediate skills with e-learning tools, and management tools such as Jira and Confluence
• Ability to evaluate projects against their objectives to ensure the desired outcomes will be achieved in the established timeframes 
• Ability to adjust project schedules and resources to suit changing needs
• Ability to lead during change and times of uncertainty by drawing on past experience and reaching out to colleagues for guidance when required 
• Ability to work with different teams and share information
• Ability and willingness to employ a consultative and collaborative approach to addressing issues and making decisions
• Knowledge of techniques for planning, managing and coordinating multiple projects, often with competing priorities that involve a variety of stakeholders
• Client service skills with an ability to apply tact and diplomacy when working with a range of different roles and experience (students, full time employees, faculty members, etc.)
• Well-developed presentation and public speaking skills in both creating and delivering presentations including status updates to stakeholders
• Strong verbal and written communication skills with a demonstrated ability to complete detailed analytics and reports and lead project discussions
• Ability and willingness to stay abreast of e-learning technological developments and commitment to professional development
• Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions
   

Background Checks

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.


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