Manager, Data Integration and Analytics

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada?s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children?s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time. 

The Data Integration and Analytics teams fall within the Information Technology Services (ITS) department at LHSC. ITS is dedicated to advancing the quality and safety of care through enabling digital technologies and innovation. ITS provides a full suite of digital health, virtual care and technology solutions to LHSC, St. Joseph's Healthcare London, and nine Regional partner hospital sites. ITS also supports Ontario's largest single regional Hospital Information System (HIS), branded OneChart, across eleven hospitals with over 2,500 beds. ITS is also engaged in various initiatives with Ontario Health and the Ministry of Health to support efficient use of healthcare technologies in our region. The culture of collaboration, respect and excellence drive the team to new advances for patients, clinicians, and all members of the health care community.

Posting Period

March 14 - 27, 2025

Job Summary

What the Role is

Reporting to the Director, Data Integration, Enterprise and Corporate Solutions in ITS, the Manager, Data Integration and Analytics is accountable for the operations of the Interfaces/Integration, Programming, Clinical Reporting and OneChart Analytics Teams. The successful candidate will bring a unique blend of proven leadership skills, health information systems knowledge and technical expertise. 

This role is accountable for day-to-day team activities, including the management of human and material resources, management of the team budgets, staffing and scheduling, development and support of a healthy workplace, and facilitation of improvement initiatives through change management. This role will involve assessing IT support requirements, developing sustainable support models, and ensuring continuous improvement and innovation. A major focus of this role is fostering effective working relationships and networks within ITS, as well as with other internal and external clinical, corporate, and technical subject matter experts, Ontario Health, the Ontario Ministry of Health, and partnerships with the Canadian and Ontario Collaboratives of Oracle Health hospitals. 

The Manager is responsible for supporting the team in upholding industry best practices and departmental standards for data integration, technology and applications, including: applicable IT Service Management and Information Technology Infrastructure Library (ITIL) practices, Project Management, Change Management, Software Development Lifecycle, and Data Management.   

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

NOTE: this role is required to be on-call, evenings and weekends on a rotational basis of approximately 1 week out of every 11 weeks

Qualifications

Who You Are

• You are self-aware of own assumptions, values, principles, strengths and limitations
• You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
• You engage and support others to foster development, personal goals and encourage a healthy organization
• You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
• You facilitate an environment of collaboration and cooperation
• You create connections, build partnerships and networks
• You demonstrate a commitment to the organizational vision, mission, values and service excellence
• You are a transformational thinker that encourages and supports innovation
• You have exceptional analytical skills that contribute to effective decision-making
• You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

What Skills Are Needed

• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
• Strong business acumen
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
• Lead and drive system transformation
• Develop self and others through teaching, coaching, mentoring and formal development processes
• Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

• Successful completion of a recognized baccalaureate degree program in a Health Care, Computer Science, Business or related discipline preferred  
• Related post-graduate education preferred
• Current Certificate of Registration from a college recognized under the Regulated Health Professions Act is considered an asset
• Minimum of 3 to 5 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
• Previous management experience in Clinical Informatics or Information Technology Services is considered an asset
• Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program
• Demonstrated clinical excellence experience including high quality and safe patient care and exceptional patient/family experiences
• Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
• Demonstrated ability to attend work on a regular basis

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit as a PDF document) 

• Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.

As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.

Immunization Requirements:

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.