Cloud Systems Administrator

About Northern

Headquartered in London, Ontario, Northern is an integrated digital solutions agency that specializes in helping leading Retail and Public Service brands navigate digital change. Leveraging our industry expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth. We have strategically assembled a group of innovators who have a passion for technology, design, and improving digital experiences.

What We’re Looking For

As a Cloud Systems Administrator, you innovate and maintain services through Google Cloud Platform and our OnPoint Suite of products. You pride yourself on attention to detail and have a desire for consistency and repeatability. You look for ways to optimize how we work to make Experience more efficient. Working within a team you build, scale and maintain infrastructure on Google Kubernetes Engine to ensure Northern clients have a great experience and top-tier support.

You are willing to learn something new and are excited to start solving interesting infrastructure problems. As a successful Cloud Systems Administrator, you are ready, willing, and excited to keep up with the industry.

Full-time remote is available nationally. Our Connected Workplace Program gives you the option to choose a remote, hybrid, or in-office workspace (within Canada)!

Benefits of Becoming a Northerner

In exchange for your talent and expertise, Northern is committed to providing:

• Benefits plan, including a Health Spending Account
• Wellness Program & LifeWorks EAP
• Fitness Reimbursement Program
• Vet Care Program
• RRSP Matching
• Profit-Sharing Performance Bonuses
• Endless Professional Growth Opportunities
• Delicious Meals & Company Social Events
• Free Onsite Parking
• Referral Bonus Program
• Flexible work environment - so you can work where & when you work best
• Allowance to help set up home office  

Just to name a few!

Key Responsibilities

• Build, develop and maintain Continuous Integration/Continuous Delivery (CI/CD) systems for automated testing of pull requests to assist development with a steady flow of work into source control.
• Analyze current technology used within the company and develop steps and processes to improve them
• Assist in creating practical demonstrations of proposed efficiency solutions and demonstrating them to other members of the team
• Respond promptly to ad-hoc developer OnPoint WebOps Pipeline and Drupal CLI support requests
• Build, scale and maintain infrastructure on Google Kubernetes Engine
• Apply system and application security patches
• Create and test deployment plans for new services, solutions, and updates
• Follow and digest detailed technical instructions
• Document issues, solutions, and network environments
• Collaborate with internal team and accept feedback
• Respond promptly to support requests from clients through a ticketing system and email
• Participate in an on-call, after-hours/weekends rotation schedule for urgent/critical issues
• Implement and enforce security best practices and compliance standards across the cloud environment.
• Collaborate with cross-functional teams to support cloud infrastructure needs and projects, and troubleshoot deployment issues

Knowledge, Education & Experience Required

• 3+ years experience supporting large-scale infrastructure, preferably with Kubernetes Engine
• Experience working with GCP, Azure or AWS
• Can explain complex technical scenarios to clients in language they can understand
• Exceptional skills in troubleshooting and critical thinking
• Experience with configuring monitoring and observability systems with Prometheus, Granfana and Loki
• Familiar with CI/CD and automation tools such as Jenkins and GitLab CI/CD
• Possess strong scripting skills for automation and configuration management (Bash and Python)
• Responsible and independent - can work with little supervision
• Knowledge in scaling, maintaining, and troubleshooting systems running Docker, Ubuntu Linux, Apache, Nginx, MySQL, MariaDB, Postgres, and PHP
• Deep understanding of best practices in website and database security

Bonus!

• Relevant certifications in cloud technologies (e.g Google Cloud Professional Certifications,  AWS Certified Solutions Architect, Azure Administrator) are preferred
• Development experience with PHP, Drupal, and or Python

Since its founding in 2015, Northern has grown to 155+ employees, helping leading brands across North America navigate digital transformation. Northern is positioned as a leader in the performance advertising industry as a Facebook Marketing Partner and Google Premier Partner —awarded to only 3% of agency partners in Canada. Our campaigns with leading brands in North America have been recognized as best in class through the Google Premier Partner Awards, Search Engine Land Awards, and the Canadian Search Awards.

Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work® Canada including Best Workplaces™ in Canada, for Inclusion, for Women, for Hybrid Work, and more.

Equity and Diversity

Northern invites applications from all qualified individuals. Northern is committed to employment equity and diversity in the workplace and welcomes applications from all individuals, including but not limited to members of visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require any accommodations please let us know when you apply.

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