Product Compliance Associate

Product Compliance Associate

Job Details

Description

StarTech.com is currently looking for a Product Compliance Associate to join our Product Compliance team at our Corporate Office in London, Ontario.

Reporting to the Team Lead, Product Compliance, the Product Compliance Associate plays a key role in providing general regulatory compliance support and accurate documentation within the business. In addition, this role involves reviewing & answering compliance inquiries from customers and suppliers, monitoring & processing compliance registrations, and providing compliance documentation upon request.

This role is integral to fulfilling the legal obligations of the business and ensuring complete customer support & satisfaction, and is ideal for someone with an interest in technology, global product compliance with a passion for research and attention to detail.

In this role you will:

• Work closely with both internal and external customers, suppliers, vendors and global regulatory agencies
• Partner with the Customer Advisory team to ensure that customer inquiries for compliance information and certification are provided in a timely manner, with vendor follow up as required
• Provide accurate compliance resource data for each product line and technology to our Product Development team to support new product introductions (NPI)
• Work closely with Product Management to understand and follow product / market release schedules to ensure appropriate documentation is complete and available in the Compliance Database
• Communicate frequently with our vendors and suppliers to obtain up-to-date compliance documentation, and provide notification of any changes and / or requirements, and to submit inquiries and technical data to various global regulatory bodies
• Notify our in house Legal Counsel of any upcoming (legal) changes, requirements and relevant information
• Support the Supply Chain team by responding to vendor and supplier inquiries and compliance requirements
• Ensure that the Compliance Database is accurate and comprehensive by creating and updating entries, auditing and notifying internal teams of changes
• Ensure that StarTech.com product registrations (environmental, safety, EMC, etc) are accurate and current with the applicable governing bodies
• Regulatory Compliance Audits: review, update, and report on internal compliance data accuracy and completeness  
• Assist compliance leadership in researching compliance requirements for new technologies and emerging markets

What you can show us:

• Post-Secondary Education in a Technical, Data Analysis/Management, Business Administration related field
• A minimum of 2 years in a technical administrative position (such as Technical Support, Technical Writing, Product Development), preferably in Consumer Electronics
• Demonstrated ability to commit to extensive periods of concentration (ex. Reading technical and/or legal documentation) and capability of compiling and disseminating complex information clearly and accurately
• A familiarity with Regulatory Compliance (Product Safety, Import/Export Regulations, Environmental Restrictions, Government Legislation, etc.) would be a strong plus
• Demonstrated superior interpersonal, written and verbal communication skills
• Self-motivation and organizational skills, with the ability to work in a deadline-driven environment
• Proficiency with Microsoft Office Suite, especially Excel
• Fluency in Mandarin and/or Spanish is a bonus

What we Offer:

• Comprehensive Benefit Plan and RRSP Matching
• Competitive Vacation Policy
• Fitness Subsidy
• Training and Development Program
• Paid Charity Day and Regular Company Fun Events
• Casual Dress Code – Jeans are allowed!
• Free Parking and Subsidized Employee Café
• StarTech.com Product Discount
• Bonus Plan 

How to Apply

Please select the one that works best for you!

1. Submit your resume in confidence by applying on-line directly to startech.com/careers
2. Apply via our LinkedIn posting on our LinkedIn Careers page com Careers

StarTech.com is able to provide accommodation to job applicants throughout the hiring process. If you require an accommodation during the application process or through the selection process, please advise in your cover letter.

By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit

About Us

Each day, Startech.com team members from around the world unite on our global promise, we call it "hard to find, made easy". We empower millions of technology professionals to do more, more easily with leading connectivity solutions.

Born and raised in London, Ontario, Canada and now taking on the world, StarTech.com is a vibrant, high-performing tech company with a proven track-record of double-digit year-over-year growth. Now operating in 23 countries globally, we are honoured to have received Canada’s Best Managed Companies Platinum Club designation for eight consecutive years and to have won various awards for our tremendous rapid growth.

We are customer obsessed and it stems from our love of people, connection, and curiosity. Not only does our commitment to the exceptional deepen relationships with our customers, it also ignites connection within our team.

Check out our LinkedIn page and become a follower so we can stay connected!

Experience #CareersWithConnection

Apply now