| Location: | London, ON |
| Date Posted: | May 08, 2025 |
Job Description
Are you ready to lead the innovation behind our digital infrastructure? As a Manager, IT Infrastructure at London Hydro, you’ll ensure the stability, security, and performance of our core systems—spanning cloud, networks, servers, and disaster recovery.
If you're a strategic and solutions-focused IT leader with deep technical knowledge and a passion for innovation, this is your opportunity to shape our technology roadmap, guide a talented team, and drive high-impact infrastructure initiatives that support essential services and long-term growth.
ABOUT LONDON HYDRO
Join the dynamic team at London Hydro, a high-performing and award-winning electricity distributor dedicated to delivering safe and reliable services. We proudly serve over 166,000 customers in London, Ontario, making us the largest urban local distribution company (LDC) in Southwestern Ontario. As a leader in the energy sector and the community, we continue to set a standard for excellence.
Why Join Our Team?
Want to learn more about what makes London Hydro a great place to work? Watch our short video https://youtu.be/Pxw0_ZRnSKg or visit our website at www.londonhydro.com.
If you’re a strategic and solutions-focused IT leader with a strong background in infrastructure and a passion for innovation, this is your opportunity to make a meaningful impact.
London Hydro is seeking a Manager, IT Infrastructure to oversee and advance its enterprise infrastructure, supporting both on-premises and cloud-based environments. In this leadership role, you’ll ensure the stability, security, and performance of critical IT systems, from networks and servers to cloud platforms and disaster recovery frameworks.
Reporting to the Director of IT Infrastructure, the successful candidate will guide a team of technical professionals, shape technology roadmaps, manage high-impact projects, and contribute to long-term strategic planning. This role is ideal for a proactive manager with strong analytical skills, deep technical expertise, and a collaborative mindset.
WHAT YOU WILL DO
WHAT YOU WILL BRING
We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. Successful completion of a bachelor’s degree from a recognized university in Computer Technology or Engineering.
SOUNDS LIKE A GOOD FIT? HOW TO APPLY
We invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (Manager, IT Infrastructure in the subject line and ensure that you attach your resume): jobs@londonhydro.com.
Deadline to Apply: May 23, 2025
BACKGROUND CHECKS
The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.
OTHER INFORMATION
While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.
DEI Statement
London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. We know that our employees are our greatest strength and that we will achieve our goals through the innovation, integrity, and agility of a diverse, engaged and talented workforce.
Accessibility Statement
London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Privacy Statement
Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.
If you're a strategic and solutions-focused IT leader with deep technical knowledge and a passion for innovation, this is your opportunity to shape our technology roadmap, guide a talented team, and drive high-impact infrastructure initiatives that support essential services and long-term growth.
ABOUT LONDON HYDRO
Join the dynamic team at London Hydro, a high-performing and award-winning electricity distributor dedicated to delivering safe and reliable services. We proudly serve over 166,000 customers in London, Ontario, making us the largest urban local distribution company (LDC) in Southwestern Ontario. As a leader in the energy sector and the community, we continue to set a standard for excellence.
Why Join Our Team?
- Empowering You: Imagine the satisfaction of knowing that your work directly contributes to your community's well-being. Whether it's enhancing services, supporting vital infrastructure, or fostering innovation, you'll play a key role in keeping our communities thriving and connected.
- Safety First: We take safety seriously. All our employees receive comprehensive training and support to work safely and follow best practices. Your commitment to safety will make a difference every day.
- Culture: We foster a culture of respect, openness, and innovation. We take the time to communicate, mentor new team members, celebrate successes and build lasting connections.
- Continuous Learning: Technology evolves, and so do we. From mastering new tools and systems to exploring smart grid innovations, you’ll have opportunities for growth. We invest in your development because we believe in progress.
- Living in London: Whether you seek the urban lifestyle of a big city or the appeal and security of a mid-size community, the City of London and the surrounding area are great places to live, raise a family, and enjoy life.
- Benefits and Compensation Package: We offer a comprehensive compensation package which includes both financial and non-financial benefits designed to support your overall well-being. Here’s what you can expect:
- Competitive Annual Salary
- Comprehensive Benefits Package, Including OMERS Pension Plan
- Vacation: Competitive vacation days with credit for professional experience
- Top-Up Leaves: Maternity/Parental Leaves Top-Up Program
- Paid Appointments: Allotment for paid medical and dental appointments.
- Professional Development: Opportunities for professional growth and development
- Training and Development: Access to various training and development programs
- Recognition & Social Programs: A variety of recognition and engagement initiatives, as well as social events, that celebrate and acknowledge our employees’ accomplishments
- Wellness: Wellness Program and Employee and Family Assistance Program
- On-site Amenities: Cafeteria; Free Fitness Centre for all employees.
- Corporate Cellphone: Provided to all employees
- Work Arrangement: Hybrid. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.
Want to learn more about what makes London Hydro a great place to work? Watch our short video https://youtu.be/Pxw0_ZRnSKg or visit our website at www.londonhydro.com.
If you’re a strategic and solutions-focused IT leader with a strong background in infrastructure and a passion for innovation, this is your opportunity to make a meaningful impact.
London Hydro is seeking a Manager, IT Infrastructure to oversee and advance its enterprise infrastructure, supporting both on-premises and cloud-based environments. In this leadership role, you’ll ensure the stability, security, and performance of critical IT systems, from networks and servers to cloud platforms and disaster recovery frameworks.
Reporting to the Director of IT Infrastructure, the successful candidate will guide a team of technical professionals, shape technology roadmaps, manage high-impact projects, and contribute to long-term strategic planning. This role is ideal for a proactive manager with strong analytical skills, deep technical expertise, and a collaborative mindset.
WHAT YOU WILL DO
- Supervise and assign/review the work of IT Infrastructure technical resources. Define roles and responsibilities and manage resource allocations proactively. Provide ongoing leadership.
- Contribute to London Hydro’s technology roadmap and 3-year rolling IT strategy
- Ensure stability, accuracy, availability, and integration of IT Infrastructure technologies and relevant processes (corporate wired and wireless network, internet services, cloud services, databases, Windows and Linux server management and maintenance, VMWare, IP telephony, service desk process). Manage performance and capacity planning.
- Develop, implement, and maintain monitoring and alert notification procedures. Ensure internal service-level agreements are established and maintained.
- Develop and implement policies and procedures to ensure IT Infrastructure support and maintenance is conducted in a timely, cost-effective manner while minimizing risk.
- Monitor advances in technology and recommend and implement changes where appropriate.
- Manage and maintain IT Infrastructure projects, enhancements, and changes.
- Contribute to business cases, project plans, and performance reports.
- Advise stakeholders on effective technology solutions.
- Assist in annual operating and capital budget planning.
- Ensure disaster recovery plans are in place and tested.
- Demonstrate success in strategy, process optimization, and tech roadmap execution.
- Develop and complete annual health & safety training, conduct staff meetings, audits, and follow-ups.
WHAT YOU WILL BRING
We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. Successful completion of a bachelor’s degree from a recognized university in Computer Technology or Engineering.
- Five to eight years of relevant IT Infrastructure experience in progressively senior roles
- At least 5 years of supervisory and management experience
- PMP or other technical certifications are considered an asset
- Excellent problem-solving, organizational, analytical, and time-management skills
- High degree of judgment, discretion, and attention to detail
- Team-oriented and results-driven with strong supervisory skills
- Critical thinking and excellent research, and analytical skills
- Leadership, supervisory, and management training/skills.
- Strong oral and written communication skills.
SOUNDS LIKE A GOOD FIT? HOW TO APPLY
We invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (Manager, IT Infrastructure in the subject line and ensure that you attach your resume): jobs@londonhydro.com.
Deadline to Apply: May 23, 2025
BACKGROUND CHECKS
The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.
OTHER INFORMATION
While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.
DEI Statement
London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. We know that our employees are our greatest strength and that we will achieve our goals through the innovation, integrity, and agility of a diverse, engaged and talented workforce.
Accessibility Statement
London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Privacy Statement
Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.