Product Manager - Internal Tools (In Office and Remote Options)

Product Manager - Internal Tools (In Office and Remote Options)

Position Location:  Remote and local options available and encouraged.

Voices is the world’s #1 creative services marketplace.

We’ve helped tens of thousands of marketers, producers, instructors, and creative directors at the world’s biggest and most beloved brands find the right talent for their creative projects.

Headquartered in London, Canada, Voices matches clients with voice over, music, audio production, and translation professionals in over 160 countries.

Product Managers are tech-savvy pioneers, keen to solve the immediate problems facing our customers, while simultaneously identifying and championing to solve the problems of tomorrow. At Voices we start with the customer first and develop cutting-edge products that serve their needs. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to re-imagine the way a marketplace interacts – creating experiences that simplify and enhance our customers’ lives. You’ll take part in every type of product work at Voices — from strategy to product to process improvements — conceptualizing, launching, and iterating on the Voices platform for millions of customers around the world.

We are seeking an experienced product manager who is passionate about improving the productivity of our internal teams. You will own the infrastructure, processes, and tooling that empowers our customer-facing teams to rapidly deliver high quality services and experiences to our customers. As the Product Manager for our Internal Tools team you will work closely with Engineering, Design, Sales & Marketing, Support, and Finance to unlock new capabilities and enable the organization to move more efficiently and effectively.

What you’ll achieve

• Establish vision for a product team. Challenge the status quo and inspire people toward a unified outcome.
• Create clear goals for the team. Efficiently execute to ship products and deliver impact for our business and users.
• Lead large, cross-functional groups of people to deliver on the team’s mission. Communicate concisely and influence outcomes.
• Develop the product roadmap and build consensus on prioritization which drives product execution.
• Bridge the gap between operations and engineering, functioning with deep expertise in both worlds.
• Define and analyze metrics that inform product success & health.

Requirements

• 3+ years professional experience managing software products from inception through launch and iteration.
• Passionate about automating/optimizing operational workflows, improving product quality, and building for other business units.
• Proven ability to effectively work with non-technical teams and translate operational needs into technical solutions.

• Demonstrated track record of leadership in delivering products for a defined group of internal or external customer personas.
• Proven ability to prioritize and pair bold product vision with execution.

Preferred Qualifications

• Bachelor’s Degree in Business, Information Systems or Computer Science.
• Masters in Business Administration (MBA).
• 3+ years of experience in B2B, SaaS, and/or Marketplace software services organizations. 
• Experience managing internal tools products and comfort influencing and managing internal customers/stakeholders.
• Experience managing internal analytics tools such as Heap, Google Analytics, HotJar
• Experience working with product management tools such as JIRA and Asana. You have some basic familiarity with modern design systems and tools like Sketch, Invision.

Equal Employment Opportunities

Voices’ values diversity. We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Accommodation

Voices is committed to providing accommodation for applicants with disabilities; please let us know if you require an accommodation during the recruitment process.

Application Process

Interested candidates are encouraged to send their cover letter and resume by completing the online application.  By doing so, your resume is guaranteed to be reviewed.

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