| Location: | London, Ontario |
| Date Posted: | Jan 19, 2025 |
Job Description
About the Workplace Safety and Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.
At the WSIB, you’ll have the opportunity to:
- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing
You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.
We are establishing our new head office in London and looking to grow our team in this region! Candidates located in this region will be given preference.
Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.
Salary Grade: 212 From: $86,051.06 To: $103,855.00
Perform the day to day activities around release and deployments for all Applications, integration flows, batch jobs, middleware systems and databases in a multi-platform environment. Troubleshoot Release and deployments incidents to ensure continuous service is delivered to the end users.
1. Perform daily administration, coordinate and deployment with a varied level of technical expertise and leadership for all WSIB applications in the Test Regions. Understands the business well enough to work with end users and ensure release and deployments are aligned with projects timelines. Have the ability to investigate, troubleshoot and isolate the problem and propose a solution in a timely manner. This includes but not limited to:
- Lead and Participate in deployment investigations; take proactive steps to resolve a problem and/or restore the environment.
- Articulate the root cause of a QA deployment problems, and assess impact to release schedule
- Have moderate knowledge of Release Management functionality, understanding architectural overview of entire WSIB systems
- Participate ,when necessary in verifying design and code reviews were performed in adherence to development standards
- Update RLM tools with correct Deployment activities and artifacts and create / maintain the approved work flow
- Have high level knowledge of Deployment and Environment Management functionality, providing architectural overview of entire WSIB systems
- Propose, drive and participate in Release Management process improvements to ensure stability, reliability and efficiency of systems
- Maintain supporting documentation ensuring it is kept current for all aspects of Release and Deployment Management
- Perform process and software changes that impact both Production and Project Support, regularly communicating status and information
- Provide Technical support to Change Management and both Production and Project Management
- Suggest and develop fixes to complex deployment and release issues
- Adhere to the defined SDLC process between Project and Production releases
- Participate in defects meetings, RM Daily Standups and RM planning sessions.
2. Interact with IT Business Partners, internal and external vendors and ITC technical teams to:
- Perform and communicate Release and Deployment Management tasks and guidelines that meet ITIL and WSIB standards
- Provide technical feedback to architects, high-level solution designers and business analysts on the current state of Release Management and SDE tools/ process
- Ensure that WSIB external parties’ confidential data/information is handled and transferred in accordance with WSIB security requirements; escalate potential security breaches and support other initiatives proposed by WSIB Security
- Work with Software vendors to ensure changes are developed and delivered to WSIB that meet WSIB development Standards.
3. Collaborate with Project and Production Users:
- Define and propose enhancements in Release and Deployment management based on a need to continue to improve the development testing and business demands.
- Create Service and Change requests, follow up and drive requested activities to completion
- Create and update Deployment Request for all Test Regions
- Validate and preserver Release Notes for all Deployments
- Perform / Coordinate deployment of applications, configuration and integration jobs in various environments. Drive all subordinate activities by scheduling requests to other internal and external teams
- Continuous collaboration with various WSIB team and Vendors with respect to Environment, Data and QA (triage environment issue, Release Calendars, Scheduling, Continuous enhancements and current status)
- Provide timely reporting on work progress status to the project manager, team lead and/or manager
- Provide Technical standards with regards to Automation tools used at WSIB for Release and deployment management.
4. Follow appropriate methodologies and standards and actively participate in required meetings (Branch/Team meetings, Kanban standup or daily scrum).
5. Provide as needed on-call support for release and deployment management to achieve excellence.
6. Provide status reports on regular basis.
7. Perform other duties as assigned or required.
Education:
- University completion at undergraduate level with a specialty focus in Information Management or Computer Science or Business Administration.
Experience:
- Six years prior experience in software development life cycle.
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.
Application Contact Information
| Company Name: | WSIB |
| Company Website: | https://www.wsib.ca/en/careers |
| Application URL: | Click here to apply online |