Quality Manager

by Trojan Technologies

Position Type: Full-time
Location: London, ON
Date Posted: Jun 02, 2021
Trojan Technologies

Job Description

Quality Manager


The Trojan Technologies (https://www.trojantechnologies.com/) group of businesses offers products under the brands Aquafine, Salsnes Filter, Trojan Marinex, TrojanUV and VIQUA.  As the world’s population increases, so too does the demand for water – our most precious resource.  We ensure greater water confidence and environmental stewardship for people industries and municipalities, improving the lives of over one billion people globally.  Come be a part of this important mission!


We are seeking to fill a new role in our manufacturing facility for a Quality Manager.  This is an exciting opportunity to create, build and implement processes that are vital to ensuring internal, external and supplier quality.  This role will manage a team of 4-5 Quality Technicians and oversee the operation of Industrial & Municipal Quality Department with a focus on driving improved problem solving and permanent countermeasure resolution.


An ability to effectively solve problems using structured methodologies is critical for a successful candidate in this role. If you thrive in a fast-paced, dynamic environment, this could be a great opportunity for you!



  • Implement and maintain the Quality Management System in conformity with Danaher Business System (DBS) requirements.

  • Ensure that requirements are effectively established and maintained, with a risk-based proactive and preventive approach, and report on performance.

  • Monitor and prioritize the organizations’ quality system, identifying non-conformances and recommending or taking corrective actions.

  • Manage a strong cross-functional team through direct training and coaching of all team members achieving the best quality product and on time delivery.

  • Promotes a quality culture and compliance mentality though training, mentoring, and visual management practices.

  • Promote continuous improvement through Kaizen activities.

  • Accountable for quality process measurement and monitoring, and for the establishment and maintenance of key process indicators, quality metrics and trending

  • Lead troubleshooting and problem solving of various complex issues in a very dynamic environment.

  • Direct or lead cross functional, cross Business Unit problem solving teams, using 5 Why, 8D, Six Sigma Techniques or other problem-solving techniques; approve and implement solutions and evaluate results.

  • Collaborate with the upper management team to set quality benchmarks

  • Implement process control for obtaining 100% quality-built-in-process

  • Drive & sustain improvements to the main OpCo’s KPI’s, external quality and on-time-delivery, ensuring customer satisfaction through high product quality and reduced delivery lead times

  • Develop, maintain and/or improve standard work instructions used for production, material handling and shipping/receiving activities to assure the best quality product is shipped on time

  • Plan and implement preventative and corrective actions that result from internal and external audits



  • Educational background in Mechanical or Electrical Engineer

  • Min 3-5 years’ experience as a quality manager, ideally in a production processing environment; knowledge and experience of formal continuous improvement methodologies (lean manufacturing, Six Sigma, etc.) is crucial  

  • Proven ability to problem solve and implement change

  • Familiar with company and industry quality standards and processes

  • Good understanding of Microsoft Office applications

  • Strong leadership and management skills



Solves problems- Prioritizes problems for solutions based on the highest impact; uncovers and clearly articulates the problem that needs to be solved; looks beyond the obvious symptoms to uncover their underlying root cause (5 Whys).

Builds strong, effective and diverse organizations- Understands his/her role and how the responsibilities are connected to the team/business strategies.

Champions continuous improvement - Initiates and participates in the thoughtful use of DBS tools; proactively makes recommendations for improvements and actively participates in relevant kaizen teams; strives to deliver the highest quality output and collaborates with the team to deliver on shared goals

Operates with transparency - Is widely viewed as someone who demonstrates integrity and trust, adhering to the Danaher and OpCo Standards of Conduct; demonstrates empathy, care, and concern in every interaction

Excellent communication – ability to relate to all levels of personnel throughout the organization



Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here.

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