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Computer Support Technologist

by Fanshawe College

Location: London, ON
Date Posted: Mar 03, 2023
Fanshawe College

Job Description


Computer Support Technologist

Note: This is a full-time Support position (35 hours per week). This position is subject to averaging of hours.

Duties: Reporting to the Director, End User Solutions, and under the general supervision of the Simcoe/Norfolk Regional Campus Associate Dean, the incumbent provides high-quality customer service by facilitating and supporting a productive learning and working environment. Responsible for installing, customizing, maintaining and debugging hardware, software, AV equipment and networks; completing or initiating corrective action for hardware, software and AV issues; providing guidance, advice and assistance to faculty, staff and students in support of teaching/learning/working activities; assisting the Senior Manager in related planning and budgeting activities.

Qualifications
  • Post-secondary 3-year diploma/degree in a computer-related discipline with an emphasis on the support of personal computers, software and local networks
  • Minimum 3 years’ experience in a similar technical support position including working with computers in a learning environment, supporting audio-visual equipment, network administration and on-line systems
  • An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
  • Valid G driver’s license required
  • Access to a reliable vehicle
  • Demonstrated strong organizational skills and attention to detail
  • Demonstrated ability to work independently and as a team
  • Demonstrated excellent verbal and written communication skills

While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.

Special Instructions to Applicants

In order to view the related Job Description, copy and paste the following URL into a new browser window. https://hrjobsweb.fanshawec.ca/TSATCNLGTSF020%20-%20Computer%20Support%20Technologist%20(Vacant).pdf


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