Social Media Manager

At Paystone, we are building the future of customer-driven growth for small businesses.  Our products offer business owners both hands-off and hands-on solutions so that every customer can bring them one more. We lead with our Values by thinking of people first, solving impactful problems, and is committed to building a better future. 

Your Job

To achieve this, we look for people driven by our mission to help our clients grow and are excited about helping improve the lives of those around them.  

We are looking for a Social Media Manager to join our team.

Why join us?

Paystone is growing and evolving on a weekly and monthly basis. We’re getting hyper-focused on filling a market gap with our product, which is also increasing. We’re passionate people who like pushing the status quo and doing what’s right.

Your Focus

• An expert storyteller who can create engaging social media content that resonates with our target demographic and helps build the company’s social media presence and online communities
• Manage the organic and paid social media strategy and identify opportunities for new channels, types of content, and formats.
• Set creative direction for social media content, and advocate for new formats and creative opportunities while having a deep understanding of our brand voice and audience(s) for who you will be developing social media content for
• Build rapport with our brand's online community, plus other like-minded brands, influencers and creators.
• Be comfortable in owning video content creation for Instagram, TikTok, and other areas where applicable.
• Work with the creative team to schedule content from social media content calendars. Ensure content is published on time, with no errors (quality assurance after posts go live)
• Support in planning, executing and overseeing surprise & delight moments for our brand’s community
• Support the development of community management strategies and content calendars when needed.
• Through social listening, identify trends and opportunities that our brand can meaningfully contribute to. Be prepared to jump into conversations and comment sections with friendly banter, witty responses, and helpful information
• Pitch content ideas identified from social listening and assist in the creation of approved ideas

Who you are

• 6+ years of social media and community-building experience
• Have a passion for what’s trending, excellent and relevant across a wide range of industries online
• Spends a lot of time on the internet and can identify which trends/opportunities are best suited for our brand
• Well-versed in the following social platforms: TikTok, Twitter, Instagram, Facebook, YouTube, and LinkedIn.
• The social listening experience is an asset as well as experience with a social media management platform is required.
• Experience in influencer and ambassador platforms (ex: Grin, Tagger, etc.) is preferred

Perks & Benefits

• Compensation tied to market data (we use Mercer)
• We reward for contribution
• Everyone gets Equity
• Unlimited Vacation - yes, for real
• We’re committed to career development
• Work from home
• Company Events
• Extended Health/Dental/Vision Care (starting Day 1)

Our Mission

By joining Paystone, you are joining a future-focused team driven by our mission of creating Customer Driven Growth.

By helping our clients create better experiences for their customers and then motivating their happy customers to share their experiences with others, our platform creates momentum for them to gain more satisfied customers. In other words, we win when our customers do.

About Us

Paystone is a leading North American payment and software company redefining how merchants engage customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many others MTY Food Group's restaurant brands. Paystone's solutions are used at over 30,000 locations across Canada and the United States, collectively processing over 10 billion dollars a year in bankcard volume. We employ more than 200 workers and serve as the technology partner of choice for hundreds of partners across North America.

**Paystone is an equal opportunity employer. Should you require any accommodations due to disability, please let us know when you are selected for an interview.**


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