Intermediate Software QA Analyst (Temporary Contract)

Working HereAt CARFAX Canada, we’re more than just obsessed with cars. We’re obsessed with data and using it to help millions of Canadians buy, sell and maintain cars - but you can learn that on our website. Let’s talk about the sweet perks you’ll get when working here (i.e. what you actually want to know): Some days you’ll be taking in-house leadership training courses, other days you’ll be eating a catered lunch with your team mates. Grab a seat in the state-of-the-art office at 100 Kellogg Lane and collaborate the day away. What’s that, it’s the summer? Well, the 4-day work weeks have kicked in; enjoy those extra paid days off! Why not use one of your paid volunteer days to give back to your community? What else can we list? Competitive wages, amazing benefits like a wellness spending fund, a company-matched pension program, monthly “work from anywhere” days, yearly performance-based bonuses, health and wellness programs, a literal award-winning culture, parental leave top-ups and all kinds of social events. To top all of this off, every day you get to choose how you get to do meaningful work with incredible people. So, looks like we’re obsessed with a few things here – data and our people! Key InformationEmployment Status: Temporary, Full time (Temporary contract until December 2025)Job Type: on- site with work-from-home flexibilityLocation: London, ON*Please note that we have two operating entities in Canada, CARFAX Inc., and CARFAX Canada. This position is with CARFAX Canada.
Job DetailsThe Software QA Analyst will assist the quality assurance team in delivering on their vision of being a mature, collaborative QA team that uses modern solutions to support Development and Product in delivering high quality, fit for purpose products and services that meet the needs of the business and its customers. The Software QA Analyst will perform software testing and other related tasks within an Agile environment and demonstrate QA best practices. They will also actively participate in project planning, with a focus on test plans and strategy. Position Responsibilities 

• Work closely within an Agile team to develop test plans, test scenarios, and test cases based on acceptance criteria, design specifications, project plans, and technical assessments to ensure all product functionality requirements are met.
• Perform manual session-based exploratory testing with emphasis on investigating “what if” scenarios from a customer’s perspective while accurately recording actions and outcomes.
• Collaborate with software/systems personnel in supporting automated application testing, such as unit, integration, system, API, acceptance, regression, load, stress, and performance.
• Identify technical test data requirements; configure and maintain test data to support testing.
• Communicate test progress, results, and other relevant information to the team, project stakeholders, and management.
• Use established QA processes and best practices, and continually improve upon them.
• Log, track, and resolve product defects and make recommendations for improvement.
• Communicate test progress, test results, and other relevant information to team, project stakeholders and management.

 Education and Experience Required

• University degree or College Diploma in Business Administration, Computer Science, Information Technology, and/or equivalent education/experience in a related field.
• Three (3) years of quality assurance experience in an IT capacity.
• Strong critical thinking skills with a customer-focused mindset.
• Experience with software development/automated testing in an Agile environment is an asset.
• Experience with accessibility, API, load, mobile, performance, and/or stress testing is a strong asset.
• Outstanding interpersonal skills.
• Great team player as well as being able to work alone. 
• Excellent written and verbal communication skills.
• Superior organizational and planning skills.

  Equal Opportunity EmployerCARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email hr@carfax.ca. If you are interested in applying for this position, please visit our website https://www.carfax.ca/careers. Applications will be accepted until a suitable candidate is hired.   We thank all applicants for their interest; however only those selected for an interview will be contacted. About UsCARFAX’s mission is to help millions of people shop, buy, service and sell used cars with more confidence. As a leader in vehicle history and valuation, CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAX‘s Canadian headquarters in London, Ontario supports Canadian and U.S. markets, drawing on billions of data records from thousands of sources, enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI). Find out more at www.carfax.ca and connect with CARFAX on Instagram, Facebook and LinkedIn.  Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily. Objective – Guided by facts, driven by results.Transparent – Clarity through open and honest communication.Customer advocate – Putting the customer at the center of everything we do.Solutions oriented – Turning challenges into opportunities.Integrity – Where honesty meets action.