Administrative Clerks (1 Bilingual, 2 English)

by DirectDial.com, a THINQ Technologies Ltd.

Location: London, ON
Date Posted: Nov 20, 2021
DirectDial.com, a THINQ Technologies Ltd.

Job Description


Administrative Clerks (1 Bilingual, 2 English)

 

Do you enjoy office administration? Do you have excellent attention to detail and an eye for discrepancies? Do you excel at organization and delivering excellent service? If so, then read on!

The Credit and Administration Team has several roles including a “Bilingual/Monolingual Payment Services Clerk” and an “RMA Clerk” who focus on processing a high volume of orders, payment transactions and following subsequent security processes and procedures, while still providing high level of customer support. Participating in shipping and receiving activities, ability to lift up to 50 pounds and liaising with customers and our distribution centre are also part of these critical office functions. With our ongoing growth, we will provide cross training in our various Administrative roles to ensure steady work flow during peak periods as well as vacation coverage. The ideal candidate will have the following:

Location: London, Ontario

Position(s) Available: 3 (1 Bilingual, 2 English)

Department: Administration

Compensation: THINQ offers a competitive base salary for bilingual candidates with a wage review after 6 months. After six months, employees are placed on our subsidized benefits package and after 1 year of employment, employees can choose to join the pension plan and/or RSP program.

 

Job Description:

This position's main focus is processing a high volume of orders. Primarily, taking payment transactions and following subsequent security processes and procedures, while still providing high level of customer support. Additionally, we will provide cross training in various other Administrative roles to ensure steady work flow during peak periods as well as vacation coverage. This may include sourcing products from distribution, invoicing, as well as data entry. The ideal candidate will have the following:

  • Ontario Secondary School Diploma or equivalent.
  • Mathematically fluent.
  • Strong written and verbal communication skills
  • Strong organizational and interpersonal skills.
  • Ability to work both individually and in a team environment
  • Experience with standard office tools including - Outlook, Word, Excel, internet applications
  • Fluency in both official languages is a requirement for 1 bilingual position

Knowledge Skills and Abilities:

  • Ontario Secondary School Diploma or equivalent.
  • Minimum of 1-year administrative experience in an office environment.
  • Excellent interpersonal skills including written and verbal communication as well as conflict resolution abilities.
  • Technologically literate and comfortable using e-mail, phone systems, MS Office products as well as windows and web-based applications.
  • Strong organizational and interpersonal skills.
  • Outstanding attention to detail and data entry abilities.
  • Sound judgment, critical thinking, and problem-solving skills.
  • Ability to lift up to 50 pounds occasionally.
  • Collaborative team player, flexible, adaptable, and able to work efficiently completing routine tasks.
  • Able to work independently and without close supervision in a co-operative environment.
  • Competent using the English language required, bilingual in French considered an asset but not mandatory.

COVID-19 Protocols:

THINQ is a provider of services to a variety of essential service industries and as such, this position will be required to work onsite in adherence with Covid-19 protocols. More details will be provided at time of interview.

How to Apply:

Candidates are to submit a resume and cover letter detailing their interest and suitability for the role to the e-mail in the posting. Please use the following subject line for your application to be considered “Administration Fall 2021”

Accomodations:

THINQ Technologies Ltd supports an inclusive safe working environment and welcomes and encourages applications from all people. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact Human Resources for more information.


Apply now