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Administrative Support III

by Western University

Location: London, ON
Date Posted: Dec 04, 2024
Western University

Job Description


Administrative Support III

About Western
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.  We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us
With a strong focus on teaching, research and clinical service, the Department of Pathology and Laboratory Medicine fully supports the mission and values of the Schulich School of Medicine & Dentistry, Western University, the London Health Sciences Centre and St. Joseph’s Health Care London. Our vision is to provide state-of-the-art diagnostic pathology services while achieving excellence in pathology research, training and education. The members of the Department of Pathology and Laboratory Medicine strive to provide a quality work environment that fosters unity, respect for diversity, teamwork and professional growth.

Responsibilities
The Administrative Support III supports the administration of physical and electronic resources for the Faculty or Division or department. The incumbent may be responsible for administering key requisitions, office assignments, room bookings, office furniture and moving, supply ordering, phone set up and changes, phone directory, internal mailing lists, mail and report distribution and website content maintenance. The incumbent  also provides general information and front line support to visitors to the Faculty or Division or Department, responds to phone and e-mail inquiries and refers inquiries to other resources.

Qualifications 

Education:
-   Community College Diploma in an administrative field

Experience:
-   4 year of experience providing customer service in a business office setting

Skills, Abilities & Expertise:
-   Knowledge of general office procedures including records management systems
-   Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
-   Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
-   Self-motivated multi-tasker with strong organizational skills
-   Positive, outgoing attitude with genuine customer service orientation
-   Demonstrated ability to work independently, take initiative and follow through on work assignments
-   Familiarity with University policies and procedures preferred
-   Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
-   Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community

Please note, this position is expected to be filled by reappointment.

Why Western?
Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth.  Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre.  Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western
To ensure that your application is given full consideration, please complete all relevant sections of the application.  In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications.  Applicants should have oral communication skills in English.

Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.



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