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Business Systems Analyst - Information Technology Services - Corporate Solutions

by London Health Sciences Centre

Position Type: Full-time
Location: London, ON
Date Posted: Jan 19, 2022
London Health Sciences Centre

Job Description

Business Systems Analyst - Information Technology Services - Corporate Solutions

Posting Period

Open:            January 17, 2022

Deadline:       January 23, 2022

Non Union

Department Name

Information Technology Services - Corporate Solutions

The Business Systems Analyst is a senior position that provides customer relationship management and direction in key aspects of project management and business department functional support. Their responsibilities include systems design, process and workflow analysis, project oversight and work group delegation skills for the implementation and operational support of software applications within the hospital. The individual in this role will focus their role to become a subject matter expertise on one or two business applications used by a variety of corporate service areas of the organization.

Reporting to the Manager, Corporate Solutions, the Business Systems Analyst will lead service requests through the various phases of the information systems life cycle; business requirements analysis, technical assessment, process re-design, implementation planning and ongoing support. This position is responsible for working with business departments, to use their analysis skills to define problems, develop alternatives, assess impacts and lead the delivery of the recommended solutions.

The Business Systems Analyst role in this position will support a variety of software applications related to several corporate service areas, e.g. Finance, Supply Chain and Business Productivity Tools, etc.

Rate of Pay:      $39.87 per hour - $49.84 per hour

Hours of Work:  37.5 hours per week



  • Successful completion of a three (3) year diploma in Computer Science or related field; Successful completion of a four (4) year Undergraduate degree preferred
  • Minimum of five (5) years recent, related experience as an analyst in either a technical or functional environment
  • Recent work experience supporting complex software applications and how they enable staff and departments to be more efficient and effective in their use of technology for managing their business environment
  • Recent work experience with IT software development life cycle management and working with cross-functional teams to support medium and large scale software application implementations
  • Demonstrated ability to apply analytical skills to requirements gathering, problem identification, solving & solution mapping
  • Demonstrated experience developing and implementing business and systems process re-design
  • Demonstrated ability to research and assimilate a large quantity of technical information into practical, business solutions
  • Project Management Institute PMP certification preferred
  • Ability to work with leadership at all levels to implement both strategic and operational change
  • Excellent change management, customer service, and organizational skills
  • Superior written, oral, presentation, and listening communication skills
  • Ability to work effectively under minimal supervision and to work as a team member while providing direction to others
  • Demonstrated experience in being flexible, adaptable and open to change
  • Demonstrated ability to prioritize multiple competing priorities & changing demands that require attention to detail
  • Demonstrated knowledge of and commitment to patient and staff safety at LHSC
  • Demonstrated ability to attend work on a regular basis

Immunization Requirements:

  • Successful candidates will be required to complete a health review which includes providing vaccination records or proof of immunity against Measles, Mumps, Rubella and Varicella (Chicken Pox). In addition, candidates will need to provide documentation of Tuberculosis Skin testing and a completed COVID vaccine series (two vaccines).

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.