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Field Service Associate (Games technician)

by Cineplex Digital Media

Position Type: Full-time
Date Posted: Jun 05, 2022
Cineplex Digital Media

Job Description

 

Field Service Associate (Games technician)


Job Description

Player One Amusement Group, a division of Cineplex Entertainment LP, has an immediate full-time opening for the position of Field Service Associate reporting to the Regional Manager. This position requires you to travel and service the London and surrounding area. Do you have a passion for new and exciting opportunities?? Are you ready to begin your career with an organization that is growing across the country?? If so, we are looking for you!? For more information regarding P1AG please visit our website at www.winwithp1ag.com.

P1AG employs over 500 people in 21 offices throughout Canada and the United States. One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, we specialize in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centres, restaurants, arcades, shopping centres and water parks.

Responsibilities:
  • Responsible for accurate route collections of monies, adhering to proper cash handling procedures
  • General maintenance on all gaming equipment (includes but not limited to: replace components, test equipment, cleaning, preparation, ensure repairs are done in a cost-effective manner, maintain and update your parts kit
  • Manage the service call process: Receive, prioritize, and complete service calls, provide timesheets and accountability of route service, communicate with service/regional manager of ongoing game and service issues
  • Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics
  • Comply with all safety procedures, maintaining good housekeeping and safety of all in-house and off-site work areas. Adhere to all health and safety requirements of the organization
  • Maintain compliance with Federal, Provincial, Municipal Ordinances, Codes, or Laws
  • Other miscellaneous duties, as required
     
Qualifications

Education/Experience
  • The successful candidate must be bonded or bondable
  • Although you do not need experience within the arcade gaming industry, a proven technical/mechanical aptitude is required.
     
What you need to be a successful member of this team:
  • Valid driver’s license, with a clean driving record and dependable vehicle
  • Exceptional communication in English (oral & written)
  • Strong organizational and time management skills
  • Excellent problem solving and troubleshooting skills
  • Self-motivated and reliable, with the ability to work as a team
  • Attend periodic training seminars
  • Strong technical/mechanical aptitude
  • Work effectively in a fast-paced environment
  • A flexible schedule that includes a minimum 40 hours a week
  • Job requires ability to work with tools, pipes, and materials
  • Ability to lift and manipulate objects of up to 80 lbs for 50 feet is required
  • Use of Personal Protection Equipment such as safety boots is a must for route personnel
  • You are required to carry a small inventory of personal tools
  • Perform additional job duties as requested while maintaining the ability to prioritize and manage multiple activities
     
Additional Information

What we offer our full-time employees:
  • Comprehensive training
  • Company vehicle, or monthly vehicle allowance, depending on market
  • Company phone (basic model)
  • Travel allowance, if applicable
     
Inclusion & Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex:

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Learn more about our businesses through the links below.

Cineplex | Cineplex Digital Media | | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENE

Interested applicants, please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

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