Senior Analyst, Research Design

J.D. Power is interested in expanding its Canadian workforce.

In December 2019, J.D. Power and Autodata Solutions merged their complimentary companies to enhance capabilities for clients and consumers. Now the Autodata Solutions division has been asked to help recruit talented individuals for some of J.D. Power’s new key roles.

J.D. Power remains focused on future organizational growth. Although hiring for some positions has been temporarily paused, we continue to stay connected with talented resources as we anticipate future opportunities. Please check the Senior Statistician position that we will be recruiting for in the coming months. We will continue to review applications and be in touch with you as opportunities begin to open.

J.D. Power is looking for a Senior Analyst, Research Design to join our growing J.D. Power team in Canada. This role is a work from home / remote opportunity.  

Position Overview:

As a Senior Analyst, Research Design, you will support the cross functional study design teams for our customer satisfaction survey research-based business.  The primary duties of the Research Design team include working with the business units and Consumer Insights team to develop new or revised survey content, to ensure that survey content meets J.D. Power’s high standards, and to develop and maintain the sample design for our syndicated research products.  You will also work closely with the Data Science team to ensure studies are designed to maintain scientific integrity and quality and that syndicated studies are produced in an efficient and timely manner. 

The Sr. Analyst of Research Design will be an individual contributor on team of 12-15 Research Design analysts.  You are expected to be a self-starter who can work without close supervision and with other departments within the company’s matrix environment. You and your team will ensure that J.D. Power studies are developed or redesigned to meet client needs in a timely manner and ensure that the production of the syndicated study is efficient and smooth.   

Key Responsibilities:

• Ensure that survey and sample plan designs meet J.D. Power standards
• Develop and document survey and sample plan specifications and artifacts
• Work with survey programming to ensure study designs are implemented as planned
• Perform data processing on survey data using internal tools
• Perform QA processes on survey data to ensure data validity
• Perform QA processes on internal analysis (SP skip logic/programming)
• Analyze secondary data to generate market share estimates

Qualifications:

• 6+ years of experience in market research and/or related fields
• Education: Bachelor’s Degree
• Strong organizational skills and high attention to detail
• Ability to write technical documents
• Copy Editing and/or Computer programming experience preferred
• Basic or intermediate level of knowledge in statistics and data analysis (descriptive statistics)
• Demonstrated experience using SPSS (or similar statistical software) with a background in survey research highly preferable
• Proficient in MS Office Suite (Power Point, Excel, Word)

Be where the voice of the consumer meets the value of the brand. At J.D. Power, you’ll be at the heart of commerce, working for a worldwide leader whose intelligence and insights are shaping the way people sell, and the way people buy.

J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability. The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands.

For more information, please visit  www.autodatasolutions.com

Our Experience

J.D. Power has been capturing and analyzing the Voice of the Customer across more than a dozen industries globally for 50 years. We know measuring customer experience is not easy, but that’s where we come in. Through our proprietary index model, we identify the many drivers of customer experience, accurately measure and link their impact to business results, and uncover insights to drive results for our clients.

Our Data, Analytics, and Resources

Across 18 offices globally, our team of more than 800 professional analysts, statisticians, economists, consultants and experts in demographics and consumer behavior focus on delivering insights clients can act on immediately. We serve an increasing number of countries and regions around the world, including Brazil, India, Japan, Taiwan, China, Philippines, Indonesia, Singapore, Thailand, Malaysia, Vietnam, South Korea, Canada, Mexico, Europe, Australia, Germany and the UK.

Beyond Measure

We understand that the customer experience is vital and that simply measuring it is not enough. Our analysts focus on driving results that will improve customer loyalty and advocacy and our success is driven by how much we help improve your customer experience. But data is only as powerful as the analysis and insights tied to it—and we are putting that power in your hands through our interactive VoX reporting platform. The data, analytics, insights, best practices and action plans you need are available whenever and wherever you need them, to help you make data-driven decisions that will improve your customer experience and drive positive financial results. 

Apply now