Digital Extremes is seeking a proactive and experienced Senior Network and Security Engineer (Live Ops) to join our Live Ops IT team. This role is crucial to ensuring the stability, performance, and security of our global infrastructure that supports both our acclaimed games and our web presence. The ideal candidate will possess a strong blend of networking expertise, a deep commitment to security best practices, and the ability to operate effectively in a fast-paced live service environment.
If you thrive on solving complex technical challenges and contributing to a secure, high-availability service for millions of players, we encourage you to apply.
Please note this is an on-site position at our London, Ontario studio.
RESPONSIBILITIES
- Edge Defense: Deploy, maintain, and optimize application-layer firewalls and willingness to learn the Akamai DDoS/CDN platform
- Multi-Site / Multi-Platform Connectivity: Helps plan and implement wide-area network (WAN) solutions between multiple sites and platforms
- Security Platforms: Serves as the primary or secondary owner for a variety of platforms: Patching, AV, 2FA, Monitoring, etc.
- Live Ops: Provides critical "outside hours" support when services are down or degraded
- Project Leadership: Plans and implements multi-site network infrastructure deployments
- Monitoring and Incident Response: Leads the ongoing monitoring of IT infrastructure to identify and mitigate external threats
- Other responsibilities as assigned
REQUIREMENTS
- Minimum 5-7 years of professional experience managing enterprise switches (e.g., Aruba, Cisco, Juniper) and application-layer firewalls (e.g., Palo Alto, Fortinet, Check Point).
- Deep technical knowledge of networking fundamentals, including TCP/IP, VLANs, routing protocols (OSPF/BGP), and Quality of Service (QoS).
- Proven experience with modern security platforms, including EDR, vulnerability scanners, and centralized logging/SIEM tools.
- Excellent problem-solving skills with the ability to troubleshoot complex network and security issues under pressure.
- Ability to manage multiple projects simultaneously and prioritize workload with minimal supervision.
- Strong commitment to information security best practices and handling sensitive data with integrity.
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location.
Salary Range: $120,000- $135,000 CAD
Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position
We believe in the power of human connection. At Digital Extremes, we do not use artificial intelligence (AI) to screen, assess, or select candidates. All applications are reviewed by human, qualified recruiters.