Join Team CARFAX as a Senior Site Reliability Engineer! Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.
One last thing: Our four-day week continues in Summer 2025! This role has an expectation of 2 days in the London, ON office per week, subject to change based on future business needs. What you'll be doing:
- Support DevOps at CARFAX as an engineer in our observability practice.
- Maintain the observability tool stack used by teams throughout CARFAX.
- Work in a dynamic, agile, team environment helping keep CARFAX’s applications up and running.
- Collaborate with engineering teams to design and build monitoring solutions
- Respond to major incidents. Help teams troubleshoot their products and restore service.
- Collaborate closely with DevOps and engineering teams to implement observability best practices.
- Reduce toil by creating observability automation that can be reused across our teams.
- Continuously analyze and evaluate our systems, products, and process for potential improvements
What we're looking for:
- Five or more years of experience with observability solutions.
- Experience with the following:
- Maintaining cloud infrastructure via IaC - Terraform preferred
- AWS EKS and monitoring solutions for K8s.
- Prometheus and Grafana to collect and visualize metrics.
- Platforms such as New Relic, DataDog or Splunk to collect metric and event data.
- Log management: experience operating and managing a large scale ELK track.
- Monitoring and alerting: experience analyzing applications and infrastructure and determining the right type of monitoring and alerting
- Experience with our tech stack: AWS (EKS), Prometheus / Grafana, Terraform / Consul / Vault, NodeJS / GoLang, Java.
- Strong believer in reducing toil for yourself and teammates.
- Ability to troubleshoot complex systems and help resolve major incidents.
- Strong communciation skills for documenting best practices to be implemented.
What’s in it for you:
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k)/DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
Don’t just take our word for it:
- 10X Virginia Business Best Places to Work
- 9X Washingtonian Great Places to Work
- 9X Washington Post Top Workplace
- St. Louis Post-Dispatch Best Places to Work
About CARFAX
CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.