About the Workplace Safety and Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.
At the WSIB, you’ll have the opportunity to:
- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing
You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.
We are establishing our new head office in London and looking to grow our team! Candidates located in this region will be given preference.
Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.
This job may require travel to Toronto, or in other locations across Ontario for in office days, training, or events. In office days are typically held monthly. Travel reimbursement will be provided in accordance with WSIB policies.
This is a temporary opportunity for up to 14 months. Successfull Candidate would be required to travel to our Toronto office minimum once a month or as advised by the business.
Salary From: $58,943.89
Job Summary :
Process Schedule 1 and Schedule 2 cheques, control post-dated cheques and process cheques returned from the bank. Reconcile and process Schedule 2 electronic payment files. Process debit card payments, claims overpayments, receipts and unidentified cheques.
Major Duties & Responsibilities
1. Process Schedule 1 and Schedule 2 cheques, electronic payment files, electronic funds transfers (EFTs) and debit card payments by:
- opening and sorting mail/logs by payment types and distributing to appropriate staff for processing
- scrutinizing cheques for completeness and taking appropriate action
- preparing, batching, micro encoding, endorsing and imaging cheques
- entering and balancing payments to batch total using Guidewire (GW) application, consolidating and balancing all batches and recording totals in Excel balancing spreadsheet
- verifying/balancing bank deposit statements to employer reports, payment logs and/or validation reports, ensurng funds have been deposited, and approving and releasing the file into GW
- contacting appropriate staff or external party (such as bank, employer, etc.) to obtain missing information or resolve and/or correct discrepancies
- running and validating Guidewire control/validation reports and payment entries to ensure accuracy of payments, recorded in and balanced to GL
- requesting transfer of funds between Schedule 1 and Schedule 2 bank accounts as required
- uploading spreadsheets of employer payments into GW where employers submit one payment for multiple accounts
2. Prepare, rescind and reconcile claims overpayment refunds from workplace parties (workers, employers and service providers) by:
- preparing, batching, micro encoding, endorsing and imaging claims overpayment cheques
- requesting transfer of funds between Schedule 1 and 2 bank accounts for split payments
- preparing payment action notices (form 164) for forwarding to Operations staff where no overpayment exists or to rescind overpayments
- entering/updating payment data into WBS systems and MS Access database to credit/rescind overpayments
- preparing journal entries
- maintaining post dated cheque database for claims overpayment cheques
- searching systems to identify claim information to credit payments to appropriate claims and contacting case manager for direction if overpayment cannot be found
- reconciling processed transactions to accident cost reports and notifying appropriate staff of any errors
3. Control post-dated cheques for lockbox and in-house cheques (duties performed on a monthly rotational basis) by:
- extracting post-dated cheques from lockbox file, loading to post-dated database application and balancing daily to ensure integrity and accuracy of database
- tracking/updating pulled posted cheques from database and balance to service provider and reports
- responding to requests for recall of post-dated cheques by verifying cheque is present, requesting lockbox agent to remove cheque
- preparing appropriate forms for death claims for referral to WSIB Collections Branch
- filing in-house post-dated cheques in secure vault for future daily deposit
- responding to enquires from internal and external parties, such as employers, Collections, Customer Service Representatives, Account Managers
4. Process returned cheques by:
- verifying and matching returned cheques with bank documentation
- balancing control reports to original report from lockbox agent and processing any rejected transactions using Guidewire
- batching, balancing manual returned cheques and entering into system; balancing to system output reports;
- investigating discrepancies and requesting transfer of funds between Schedule 1 and 2 bank accounts if necessary
- updating WBS and GW for returned cheques
5. Process unidentified cash receipts by:
- separating, sorting and recording the unidentified cheques by type of reason;
- searching system to identify employer account and contacting appropriate parties where account number cannot be found
- returning cheques to employers for missing information
- applying unidentified cheques into suspense account based on criteria and providing supporting documents to Account Control for further investigation
6. Perform payment tracing and other payment related activities, such as:
- searching imaged files to locate and trace payments
- addressing employer account issues with Collections where a continuous problem with cheques exist;
- searching misapplied payments, WSIB posted cheques system or unidentified cheques
- contacting employers when multi accounts deposit amounts do not balance with cheques issued
- applying US dollar cheques according to the exchange rate provided from the bank
- preparing manual cheque refunds
- controlling petty cash fund
7. Perform daily mail processing activities related to lockbox agent courier bags by (duties performed on a rotational basis):
- bundling cheques and premium remittances
- packing bags and securing in designated area
8. Perform other duties as assigned or required, such as:
- preparing administration form and boxes for offsite file storage;
- backing up and copying cheque images onto the share drive;
- contacting the vendors for encoding machine repairs or supplies
- acting as back up to section staff.
Job Requirements
Education
- Post-secondary diploma program up to two years in accounting/finance or business administration.
Experience
- One year prior experience in accounting/treasury.
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.