Coordinator, Student Accounts
About Huron:
Since our founding in 1863, Huron has stood out as a beacon of innovation and excellence within the post-secondary landscape. We have remained strategically small, ensuring every student receives personalized attention and support to thrive. We believe that education should be accessible to all, regardless of background, because we know that every aspiring leader with the drive to make a difference deserves a chance to shine.
At Huron, we are not just educators, we are cultivators of Leaders with Heart. As an institution, we are dedicated to fostering a vibrant and inclusive community where students, staff, and faculty from all walks of life come together to learn, grow, and challenge the status quo. Our goal is to empower our graduates to become engaged citizens who are poised to transform the world around them.
Role Summary:
Reporting to the Manager, Finance, the Coordinator, Student Accounts will be the first point of contact for students, faculty, staff, and suppliers with all inquiries related to these accounts. Utilizing a strong customer service background, the incumbent will display exceptional tact, diplomacy, discretion and confidentiality in all interactions to represent Huron in an appropriate manner. This role will focus on supporting the billing and collection of students’ accounts and support in troubleshooting.
Working closely with the Finance team and other Student Services areas, the incumbent will maintain accurate, up-to-date records of personal and financial information related to various accounts, student accounts, and other related activities. This position will be cross-trained and provide support and back-up to various support desk roles across campus.
Qualifications:
- Three (3) years of related work experience in a computerized accounting environment, preferably in a post-secondary or educational setting or a demonstrated ability to perform the role to expectations.
- Proficient in working with MS Office suite products, including Excel.
- Experience working in NetSuite and PeopleSoft would be considered an asset.
- Exceptional communication and customer service skills to represent Huron in a professional manner and support a variety of inquiries.
- A strong attention to detail and accuracy as it relates to data entry.
- Demonstrated time management skills with the ability to organize and prioritize multiple tasks with competing deadlines.
- Demonstrated problem-solving skills.
- An open, inviting and approachable personality that allows the opportunity to build meaningful, trusting relationships.
- Ability to work with diverse communities with respect, sensitivity, creativity, innovation, and cultural understanding.
Application Submission:
Qualified candidates are encouraged to submit their resume and cover letter by Friday, February 07, 2025.
Completed applications can be submitted on Huron’s ADP Career portal.
We thank all applicants for their interest, only those selected will be contacted.
Inclusivity Statement:
Huron values its place in an interconnected world and desires to reflect this value, acknowledging our responsibility to strive towards a diverse and equitable employment and educational environment that recognizes the inherent worth and dignity of every person. We welcome those who have a demonstrated commitment to upholding the values of equity, diversity, and inclusion and who may contribute to the diversification of ideas. We encourage applications from all qualified individuals, especially those from members who have been historically disadvantaged and marginalized, including racialized persons/persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and 2SLGBTQIA+ persons.
As an inclusive employer, we are committed to providing a fully accessible recruitment process. For a confidential inquiry or to request accommodation support, please contact Huron HR by phone or email at any time during the recruitment process.
Land Acknowledgement:
We acknowledge that Huron University is located on the traditional lands of the Anishinaabek, Haudenosaunee, Lunaapéewak, and Attawandaron peoples, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with one Spoon Covenant Wampum. This land continues to be home to diverse Indigenous peoples whom we recognize as contemporary stewards of the land and vital contributors to our society.
Use of AI in screening
Applications are received through an ATS system. Currently, all applications are reviewed, and the use of AI is not used in automatically filtering out applications.
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