Implementation Technician - MDU
by
Execulink Telecom
Position Type:
Full-time
Location:
Woodstock, ON
Date Posted:
Sep 27, 2024
Experience:
2 Years
Education:
High School Diploma
Compensation range:
$26.00 ~ $26.00 Per Year
Public transit accessible:
No
Job Description
As the
Implementation Technician - MDU
you are responsible for installation and repair of our core services in targeted MDU buildings of all shapes and sizes. This includes participation in the planning, cabling and final installation over fibre optics, but may include other mediums such as coax and wireless solutions. With a background in customer service, general labour and a passion for hard work while providing an excellent customer experience, this role may be for you.
Position Details:
Permanent, full time opportunity
Hours of work Monday-Friday 8:00am-4:30pm, weekday evenings and weekends may be required
Must have the ability to work flexible hours, as required, including early mornings and as part of an on-call rotation schedule
Ability to work at heights may be a requirement for the position
Primary Responsibilities:
Fibre-splicing for in building distribution to all required units
Working outside in adverse weather conditions (all seasons)
Working at heights, climbing on residential/commercial rooftops, working off of ladders
Clearly identify cable colours, running and mounting of hardware/cabling
Working with various types of fibre splice enclosures and PON wall mount closures
Testing fibre with the use of an OTDR
Installation of Corning Clear Track Fibre Pathway
Complete cabling installation to provide fibre services to all units, while adhering to all safety standards
Contribution to support the creation of SOP’s and documentation of as built information
Promote and explain equipment and services by demonstration of as built information
Maintain regular direct responsibility with customer relations for installations, repairs, outages
Maintain a general level of knowledge covering all current equipment, technologies and standards
Investigate and respond to needs of all customers, internal and external, according to normal or established procedures
Analyzing, isolating and repairing troubles causing impaired service
Receive technical direction from other team technicians
Prepare plans, time sheets, repair work orders, and other reports as necessary, using standard abbreviation and field or function codes
Record all time and materials used for costs analysis and inventory tracking
Involved in order/inventory management for all equipment
Ensure vehicles and all equipment is properly maintained
Any other duties as assigned
Education and Qualifications:
Strong ability to communicate in a clear, concise and professional manner with a strong focus in customer service
Ability to work at heights, as it is a requirement of the job
Consistently lifting and carrying up to fifty (50) pounds
Proven ability to identify potential problems and challenging situations
Clearly identify cable colours, running and mounting of hardware/cabling
Working knowledge of Microsoft office products as required
Basic knowledge of telecommunication services, with a primary focus on Fibre Services, as well as related testing equipment
What we Offer:
Challenging and rewarding place to work
Competitive starting rate
Employee discount plan on Execulink services
RRSP matching program
Tuition reimbursement program
Health and wellness program
Interested in joining our Execulink Team? Learn more about us below!
About Us
At Execulink Telecom, the largest locally owned independent telecom company in Southwestern Ontario, our only goal is to enhance your lifestyle at home, work and play. As we grow rapidly, we have an unwavering commitment to continue to build a positive team, with a friendly, family spirited approach. The selection of exceptional talent is important to us!
When you join Execulink, you’re joining a team that’s focused on not only providing an AWESOME experience to our customers, but to our employees as well. We live and breathe our Mission, Vision and Values, and are searching for individuals who are excited to contribute and do the same!
Visit our company website at
Careers | Execulink® Telecom
We thank you for your application!
Only those selected for an interview will be contacted.