Senior Portfolio Consultant (HYBRID)

by WSIB

Location: London, ON
Date Posted: Sep 13, 2024
WSIB

Job Description



Senior Portfolio Consultant (HYBRID)
 

About the job

Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.

About The Workplace Safety And Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca .

At The WSIB, You’ll Have The Opportunity To

 
  • explore many career paths and follow your passion
  • continuously learn and grow professionally
  • be recognized for the great work you do
  • participate in programs that support your health and wellbeing
     
You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.


Salary Grade: N08  From: $97,186.00

Job Summary:

Temporary opportunity up to 18 months.

WSIB’s Enterprise Portfolio Governance team supports WSIB’s objectives through strategic, efficient enterprise portfolio management and project delivery support. The incumbent will act as an advisor to programs and projects in the portfolio, proactively support adherence to enterprise gating and change control processes, generate insights to support effective executive decision-making, and contribute to the ongoing advancement of the WISB’s enterprise portfolio governance maturity.

Major Responsibilities:

1. Working in partnership with programs/projects in the portfolio, act as an advisor to and proactively support quality implementation of enterprise gating and change control processes, frameworks, and guidelines/standards.

Enterprise Gating Model

  • Coach and advise programs/projects on WSIB’s enterprise gating model, ensuring that they understand the framework and overall process, including key decision points as well as supporting artifacts required.
  • Socialize gating guidelines and work with assigned programs/project to document a customized gating approach, which will be reconfirmed at each gate. Document and track expected timelines for gating.
  • Provide quality reviews of program/project gating artifacts at each gate to ensure that content has sufficient coverage, is clear, and is aligned with WSIB’s strategic and corporate business plan
  • Support document upload and administration in support of gating, including any required decision control forms applicable to the gating process. Communicate decisions made by portfolio governance bodies back to programs/projects and ensure transparent record-keeping on portfolio decisions made.
  • Continuously improve enterprise gating model process documentation, templates, escalation criteria/thresholds, guidelines, etc.

Enterprise Change Control Model

  • Coach and advise programs/projects on WSIB’s enterprise change control model, ensuring that they understand the framework and overall process, including key decision points as well as supporting artifacts required.
  • Socialize change control guidelines and work with assigned programs/project to confirm upcoming Change Requests and appropriate levels of escalation for decision-making.
  • Provide quality reviews of Change Requests to ensure that content has sufficient coverage and is clear.
  • As required, provide support of the portfolio level impact assessment of Change Requests, including working with relevant stakeholders across WSIB (e.g., ITC, ECM, Privacy, Security, ERM, etc.).
  • Support document upload and administration in support of change control, including any required decision control forms applicable to the change control process. Communicate decisions made by portfolio governance bodies back to programs/projects and ensure transparent record-keeping on decisions made.
  • Continuously improve change control process documentation, templates, escalation criteria/thresholds, guidelines, etc.

2. Working in partnership with programs/projects in the portfolio, act as an advisor to and proactively support quality implementation of enterprise benefits realization processes, frameworks, and guidelines/standards.
 

Benefits Realization Framework

  • Coach, guide, and advise programs/projects on WSIB’s enterprise benefits realization framework, ensuring that they understand the framework and overall process, including key decision points as well as supporting artifacts required.
  • As required, provide facilitation support to programs/projects in identifying and documenting targeted benefits; work with business benefit owners to ensure that there is clear documentation of benefit measure assumptions, calculations, data sources, etc.
  • Ensure that benefits are articulated clearly within program/project Business Cases.
  • Support benefit business owners in review of documentation and any associated detailed models to estimate and track scheduling of financial benefits over time – both forecasts and actuals.
  • Provide quality reviews of benefit measures to ensure that content has sufficient coverage and is clear; provide feedback on assumptions, including raising risks of realization to leadership, as appropriate.
  • Work with Strategy, as appropriate, to obtain relevant research on benefit measures/targets and ensure input to and alignment with business benefit owners.
  • Provide support of the portfolio level impact assessment of Change Requests, including review of any potential benefits impacts.
  • Continuously improve benefits realization process documentation, templates, guidelines, etc.

3. Provide ongoing support for portfolio level integration assessments, management and monitoring. Aid in the identification, mitigation, and management of portfolio level risks and issues.

  • Develop and continuously work with all relevant stakeholders to monitor and maintain the portfolio-level integrated perspective on cross-program/project project plans, including dependencies, collisions, constraints, etc.
  • Support the leading and facilitating of portfolio-level integration workshops, risk/issue discussions, etc. as well as the escalation of any key items requiring resolution by portfolio governance bodies.
  • Continuously improve portfolio integration assessment, management, and monitoring processes, guidelines, and analyses.

4. Working in partnership with programs/projects in the portfolio, act as an advisor to and proactively support quality reporting (status – schedule, scope, dependencies; finances – budget/cost; risks/issues; etc.).

  • Perform portfolio analyses in support of executive reporting on a weekly, monthly, quarterly and yearly basis.
  • Monitor and provide guidance to programs/projects to ensure that they are reporting on status transparently and accurately. Provide input to portfolio component (e.g., programs/projects) reporting requirements (e.g., dashboards, options/strategic analyses, risk and issue logs, actions, decisions, etc.).

5. Provide ongoing support to EPMO Portfolio Governance leadership in setting the agendas and defining appropriate content for WSIB portfolio governance meetings (e.g., portfolio governance committees/bodies) as well as supporting quality inputs to portfolio component reporting requirements (e.g., dashboards, options/strategic analyses, risk and issue logs, actions, decisions, etc.).

 

Job Requirements:

1) Education requirements:

Minimum Level Required

  • Knowledge of project, program, and portfolio management theories and principles usually acquired through a recognized university degree, recognized professional designation, and directly related experience or an equivalent combination of education and experience.
  • Completion of Bachelor’s Degree in Business Administration, Computer Science, Finance or another related field
  • Certification in Project, Program, or Portfolio Management Methodology such as Project Management Professional (PMP) – PMI Certification

Preferred Level

  • Completion of Master’s Degree in Business Administration, Computer Science, Finance or another related field

2) Experience:

Minimum Level Required

  • 3 to 5 years of directly related experience working in project, program, and/or portfolio management (i.e., delivery roles) in various industries and environments.
  • Demonstrated ability to build and maintain strong relationships with diverse stakeholders at all levels of the organization
  • Excellent written, verbal and visual communication skills
  • Strong analytical, critical and integrative thinking skills
  • Creative and solution-oriented problem solving attitude
  • Knowledge of PMI project management and/or portfolio management frameworks
  • Ability to navigate change, and comfort in living with ambiguity

Preferred Level

  • 5 to 7 years of directly related experience working in project, program, and/or portfolio management in various industries and envaironments.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca .

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca . The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.


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