About the Workplace Safety and Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.
At the WSIB, you’ll have the opportunity to:
- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing
You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.
This is a temporary opportunity up to 24 months, open to all offices.
Note: This role requires travel to Toronto.
Salary Grade: N05 From: $71,098.79 To: $88,873.00
Job Summary:
Provide program support and assistance to the corporate communications team in the coordination and execution of multi-faceted communications activities across the WSIB. This role focuses on managing distribution lists, supporting mass email distribution, tracking and reporting on communication effectiveness, and maintaining intranet (SharePoint) content and resources.
Undertake and manage special projects or studies to facilitate action and/or decision-making relative to communications strategies, engagement campaigns, or enterprise-wide information sharing.
This is a super important role within the corporate communications team, requiring exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
Key Accountabilities and Responsibilities:
- Provide support and assistance to supervisor and management team to facilitate the administration of day-to-day activities by:
Managing and updating complex mailing and distribution lists to ensure accurate and timely delivery of information to stakeholders
Coordinating and executing the distribution of corporate emails, newsletters, and announcements, ensuring consistency and compliance with corporate standards
Preparing internal communications, templates, and reports for team review and approval
Organizing and scheduling communications initiatives, deadlines, and meetings for the team to ensure alignment and timely execution
- Preparing agendas and supporting material for communications meetings; keeping the team informed of current issues and priorities; taking and distributing meeting minutes as required
- Act as a liaison with internal and external groups to facilitate effective and efficient communication between the communications team and other areas of the WSIB. Respond to or provide general information on corporate communications programs, services, campaigns, and initiatives.
- Support the tracking, monitoring, and reporting of communications activities by:
Gathering and analyzing data on communication reach, engagement, and feedback
Preparing regular and ad hoc reports to measure and demonstrate the impact of communications initiatives
- Identifying and explaining variances or trends in communications metrics
- Identify and analyze data requirements for the development of weekly, monthly, or quarterly reports for the corporate communications team and management. Gather and compile data from various sources, including email platforms, analytics dashboards, and corporate records. Produce clear and visually effective reports using Microsoft Office and other reporting tools.
- Participate on committees and in various in-house projects or studies to support the planning and execution of communications strategies, campaigns, and business needs. This may include research, gathering background information, and supporting special communications initiatives as required.
Liaise with information technology and other support areas on issues related to communication tools and platforms, such as email systems, SharePoint, and analytics dashboards, to facilitate the effective functioning of the communications team.
- Maintain appropriate access and security for communications platforms, including distribution lists, shared drives, and SharePoint resources. Support team members in troubleshooting access and permissions issues.
- Develop and maintain cluster/divisional/branch SharePoint Site by:
Job Requirements:
Education (Level and Specialty / Discipline):
Experience (Years of Related Experience and Type of Experience):
- 3 years of relevant experience
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.
This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2026.