Job Description:
Provides a broad range of system solutions development to business problems through the development and programming of applications / systems.
Key Responsibilities
- Configure, test and maintain TRIRIGA (Integrated Workspace Management Solution)
- Follow best practices for unit testing to ensure configuration quality.
- Create and maintain functional design documentation
- Collaborate with the internal and external teams.
- Lead technical discussions and ensure best practices
- Troubleshoot incidents and optimize system performance
- Consult and lead business partners and/or project teams on multiple aspects of configuration issues
- Deployment of enhancements and break / fix implementations
- Lead the technical efforts for any currency upgrades
CUSTOMER
- Responsible for analyzing a broad range of business requirements, conducting program / system research and analysis to identify key components for solutions delivery and problem resolution
- Develop new applications and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
- Ensure effective communication of solutions development requirements for respective area and contribute to project plans, estimations, timelines and status updates to support management team / clients on prioritizing new and existing projects against IT requirements and business objectives
- Inform key stakeholders of any issues that may impact other areas of the project and resolve or escalate issues as required
- Support business enquiries and business activities through execution of small enhancements and break / fix implementations (e.g. source code changes)
- Work with Business Analysts / Systems Analysts, other technology Developers / Solution Designers to ensure the configuration and custom components meet application requirements and performance goals
SHAREHOLDER
- Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and participate in reviewing peer coding
- Adhere to standard security coding practices to ensure application is free of most common coding vulnerabilities
- Participate in identifying and recommending development / testing solutions / tools in support of project / application objectives
- Completes unit and integration testing for conformance to standards and adherence to design specifications
- Comply with well-defined enterprise technology delivery practices and standards and project management disciplines by participating in scope assessment, risk and cost analysis
- Assist in the development / maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents applying appropriate quality measures
- Perform Systems Administration of applications / environments supported by the LOB, monitor application / service performance, perform configuration, backup, authentication & tuning
- Ensure both state-of-health monitoring and monthly SLA targets are in place, and are being met
- Provide technical expertise during Incident management, analyze incident reports and outages, perform impact assessment for incidents and facilitate internal and external communication throughout incident resolution
EMPLOYEE / TEAM
- Continuously enhance knowledge / expertise in own area and keep current with leading-edge technologies, emerging trends/developments and grow knowledge of the business, applications, infrastructure, analytical tools and techniques
- Prioritize and manage own workload in order to deliver quality results and meet timelines as assigned
- Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
- Establish effective relationships across multiple business and technology partners, program and project managers
- Participate in knowledge transfer within the team and business units
BREADTH & DEPTH
- Performs complex to difficult technical tasks independently
- Advanced knowledge of technology, tools, various programming languages, processes, and procedures
- Extensive knowledge of the business, enterprise technology areas and / or the organization
- Key subject matter expert who consults with and may lead clients and/or project teams on multiple aspects of development issues
- Works as the senior or lead developer and coaches/guides team members within area of expertise
- Resolves highly complex and multifaceted development related problems
- Typically reports to an IT Manager or above
EXPERIENCE & EDUCATION
- 5-7 years relevant experience
- Undergraduate degree or Technical Certificate
- 5+ years Experience with TRIRIGA configuration and development
- Experience and proficiency with scripting language (JavaScript, Angular JS), programming language (Java, JSP, Servlet), procedural language (SQL, PL/SQL), and Databases (DB2, Oracle, SQL Server)
- Good understanding of unit testing practices
- Experience with AGILE delivery practices
- Strong critical thinking and decision-making skills
- Excellent communication and collaboration abilities
- Ownership mindset and ability to work independently
- A passion for simplifying and automating work, for making things better, for being efficient and helping others