About the Role
SoftwareReviews is seeking a creative, driven, and organized individual to join the Data Operations team as an Outreach Specialist. In this role, you will build relationships with the software user community, engaging end-users to gather reviews. You will contribute to improving the quality and quantity of data across our platform, benefiting both software vendors and end-user communities.
Key Responsibilities
- Lead end-to-end data collection campaigns across multiple channels, including email, social media (LinkedIn, Twitter, Facebook), and other online platforms.
- Collaborate with clients and internal teams such as Sales and Data Operations to understand priorities and align on campaign objectives.
- Research and identify high-quality software user audiences while exploring new methods for generating reviews.
- Handle user inquiries related to review submissions, rewards claims, and other support needs.
- Aggregate and report on campaign and team-level metrics, identifying trends and actionable insights.
- Participate in special projects within the Data Operations team.
Education and Experience
- Undergraduate degree.
- At least 1 year of experience in administration, marketing, or a related field.
- Strong business and/or IT acumen.
- Self-motivated, task-oriented, and results-driven.
- Proficiency in Microsoft Office Suite and adaptability with internal technologies and systems.
Key Skills
- Organization: Ability to manage diverse and complex campaigns effectively while adapting to shifting priorities.
- Communication: Strong skills in delivering clear, compelling, and concise messages in both internal and external communications.
- Persistence and Resilience: Tenacity in campaign management, with the ability to navigate and overcome challenges.
- Attention to Detail: Meticulous focus on data quality and accuracy across complex campaigns.
- Analytical Thinking: Ability to synthesize and distill large volumes of data to identify trends and optimize strategies.
- Learning Orientation: Eagerness to learn, innovate, and develop new solutions for data collection and marketing efforts.
This role offers the opportunity to contribute meaningfully to our data-driven mission while fostering connections within the software community.
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.