Senior Internal Controls Analyst (Hybrid)

About the Workplace Safety and Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At the WSIB, you’ll have the opportunity to:

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing

You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.

We are establishing our new head office in London and looking to grow our team! Candidates located in this region will be given preference.

Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.

This job may require travel to Toronto or in other locations across Ontario for in office days, training, or events.  In office days are typically held monthly.  Travel reimbursement will be provided in accordance with WSIB policies. 

This posting is for a Senior Internal Controls Analyst working on the ERP upgrade project representing the Internal Controls work stream. This is a temporary contract opportunity for up to 24 months (with the possibility of extension in the future). The successful candidate would be required to come to the office at least twice a month or as per business needs

Salary From:  $87,999.00 

Job Summary:

Support the annual Internal Control over Financial Reporting (ICFR / Internal Controls) certification processthat forms a sub-certification for theCertificate of Assurance for the WSIB. This is done through preparation and maintenance of internal control documentation, planning and performing walkthroughs, executing annual test plans, and identifying internal control deficiencies and process improvement opportunities through the Internal Controls Program.

Together with the Manager, the Senior Internal Controls Analyst’s scope of responsibility includes internal control activities detailed in the annual Program Plan e.g. walkthroughs, testing, documentation, deficiency monitoring and recommendations for remediation. This will include entity level controls, business process controls and IT general controls for assigned sub-processes, and advisory on a range of engagements, projects and initiatives, across all business areas in the organization.

Emphasis is also on maintaining positive, value add relationships with various internal business areas across the organization. There is an expectation that objectives and deliverables are carried out in line with current values of the organization, and complemented by the core competencies applicable to the role.

Major Responsibilities:

Complete annual walkthrough of existing sub-processes and controls with business areas within timelines. Prepare documentation and identify controls for new sub-processes that are added to the scope of the Program. Both activities involve:

• Exercising a reasonable level of judgement when assessing risks and impact of gaps/weaknesses identified;
• Preparing/updating internal controls documentation per Program methodology;
• Writing (i.e. process documentation, memos) in a clear, logical and detailed manner;
• Obtaining review and final sign-off from the business area on internal controls documentation; and
• Providing progress updates to the manager and alerting/escalating to the manager in a timely manner for issues/challenges in completing deliverables.

Plan and execute design, or operating effectiveness, testing for assigned sub-processes. This work requires adherence to Program methodology and guidelines, and includes:

• Preparing and distributing requests for information;
• Preparing or rolling forward existing test plans and making any updates required;
• Executing test plans and documenting in detail steps taken to perform testing;
• Liaising and coordinating with stakeholders across business areas to understand and assess performance of controls;
• Obtaining and referencing evidence samples, and where required taking appropriate measures to maintain confidentiality of sensitive or personal information;
• Evaluating and concluding on test results and completing peer reviews when such tasks are assigned (includes testing completed by contractors);
• Providing, responding to, and clearing review comments in a timely manner; and
• Providing progress updates to the manager, and alerting/escalating to the manager in a timely manner for issues/challenges in completing deliverables.

Identify internal control gaps, deficiencies and improvement opportunities that may arise from (but are not limited to) testing, walkthroughs, advisory work. This includes:

• Assessing control gaps/deficiencies and process improvement opportunities;
• Evaluating and documenting control impacts, risk exposure, and determining existence or opportunity for mitigation to derive residual risk;
• Where appropriate, perform initial discussion with business area on the potential finding including mitigating activities and possible remediation plan;
• Suggesting remediation activities for deficiencies identified which may extend to determining root cause(s); recommendations may include impacts to systems
  and applications and/or scope and duties of work performed by staff and management throughout the organization; and
• Present assessment and evaluation to Program management to obtain their feedback and agreement.

Provide assistance and guidance to other members of the team by:

• Supporting Program management in the development of reporting and/or inputs into reporting;
• Sharing new information or lessons learnt from day-to-day work, training, seminars etc.;
• Supporting Program management in onboarding and coaching new team members or contractors e.g. first point of support for questions and explaining program methodology; and
• Providing back-up for vacation or wellness leaves of absence.

Identify Program improvements, including:

• Enhancements and process changes to the Program methodology, tools and templates;
• Presenting recommendations to Program management; and
• Implementing recommendations as approved by Program management.

Maintain customer focus by:

• Building and maintaining relationships with business areas that support a partnership culture of working together to drive for results;
• Working collaboratively with internal partners within functions such as audit, risk and compliance;
• Adapting and changing the way we work to better support our stakeholders;
• Supporting Program management in working collaboratively with external partners such as external auditors, and third party service providers for internal control related matters; and
• Supporting Program management in raising awareness and benefits of internal controls across the organization.

Perform other related duties and responsibilities as assigned or required

Job Requirements: 

Education and Technical or Professional Qualifications or certifications/Designations:

Minimum Level Required

• Post-secondary education
• Internal control, risk or audit related certified training at a registered institution, or equivalent to 5 years of experience, in the absence of preferred level.

Preferred Level

• Post-secondary education in business, risk, audit, accounting or information technology field (i.e. Bachelors in Computer Science)
• Professional accounting, audit designation or related field (e.g. CA, CISA, CISM, CISSP, CRISC or CIA)

Experience

Minimum Level Required

• 5 years of experience in a role within a function with exposure to an internal controls program (e.g. SOX or ICOFR/ICFR), audit, risk or compliance, including experience in areas related to IT (e.g. IT audit, SOX, SOC/SSAE/SAS70, IT risk consulting)
• Working knowledge of COSO and COBIT, with a focus on IT General Controls.
• Experience with process documentation, analysis and testing.
• Experience with process owners to discuss deficiencies and potential remediation plans.
• Demonstrated knowledge and experience with Microsoft Office products, including Visio.

Preferred Level

• 5+ years of experience in a role within a function with exposure to an internal controls program (e.g. SOX or ICOFR/ICFR), audit, risk or compliance.
• Strong knowledge and experience in evaluating internal controls under the COSO/COBIT frameworks
• Experience with large and complex processes and systems at a large public company.
• Experience with working in a GRC tool/system.
• Experience working with ERP system
• Exposure to preparing presentations or training material/guidelines for different audiences, including some level of presenting or training.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.