Contract BSA-HRIS, Payroll & LMS

by London Hydro

Location: London, ON
Date Posted: Mar 30, 2026
London Hydro

Job Description

London Hydro is currently seeking a qualified Business Systems Analyst for a 16-month contract within our Information Technology Department, supporting HRIS-related applications. This vacancy reports to the Manager, Enterprise Applications and will contribute to both operational system support and project initiatives, helping deliver high-quality information systems solutions to London Hydro’s business users and customers.

WHAT YOU WILL DO
As part of your responsibilities as a Business Systems Analyst, you will:
  • Support and assist HR business users in maintaining and monitoring HR applications including Success Factors, UKG, Workforce and other Enterprise applications as assigned.
  • Work with SaaS Vendors to support and maintain required environments and changes, including communicating plans and changes to business users and various integrated processes and systems.  
  • Assist business with upcoming releases and regression testing plan.
  • Respond to end-user support requests and issues. Analyze errors and discrepancies in systems and processes, and provide resolutions or make recommendations.
  • Configure and modify configuration parameters and system processes based on user needs. 
  • Liaise with vendor support on escalated issues and project implementations.
  • Manage and maintain analytical data and respond to requests for information. Develop complex queries/scripts to support information needs. Develop and maintain reporting systems to make operational and business intelligence data accessible to users.
  • Interact with internal business users and external organizations to understand and support the needs of London Hydro’s operations and relevant processes.
  • Maintain up-to-date documentation of existing systems and issues. Provide ongoing training to end-users of systems and IT team. Analyze and document detailed business requirements for new or changes to existing solutions
  • Develop process flow models to provide a clear understanding of existing business processes and system interactions as well as changes to support process improvement and integrate corporate objectives. Create and execute test plans to validate the correctness of information systems solutions and ensure that all business requirements have been sufficiently met.

WHAT YOU WILL BRING
  • Proficiency in supporting and maintaining HRIS Applications (Core HR processes, Payroll, Time Entry and LMS processes).
  • Experience in Success Factors suite of products such as core HR, Learning, Performance Management, Recruiting and Onboarding, Workforce Time Entry, UKG Pro payroll, SAP integration suite
  • Four to Six years implementation or support experience in similar role.
  • Working knowledge of ERP systems such as JDE will be a plus.
  • Experience working with Databases, writing complex Oracle SQL queries/packages and report writing.  (Experience with Cognos BI, Crystal Reports) 
  • Technical skills including Oracle, PL/SQL, JavaScript, AWS, Postman, GitHub, IIS, IBM MQ, Windows Scripting (Batch / PowerShell / VBScript) and G Suite and a general understanding of DB concepts and SMTP, SFTP protocols.
  • Experience with Integration development, testing and best practices in general. (SuccessFactors Integration Center, SAP Cloud Integration, SAP IAS, UKG Import Tool, Workforce exports and imports considered best match).

WHY JOIN OUR TEAM
London Hydro has been recognized by Canada’s Top 100 Employers as one of the 2025 Southwestern Ontario’s Top Employers. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive.
  •  Competitive Annual Salary: $86,000 to $115,500
  • Recognition & Social Programs
  • Wellness and Employee & Family Assistance Program
  • On-site Cafeteria & Free Fitness Centre
  • Corporate Cellphone
  • Hybrid Work Arrangement 
  • Positive, Collaborative and Safety-Focus Culture
 
Want to learn more about what makes London Hydro a great place to work? Watch our short video https://youtu.be/Pxw0_ZRnSKg, check our Strategic Plan 2025-2030 or visit our website at www.londonhydro.com. 


SOUNDS LIKE A GOOD FIT?
Submit your application through the link below by April 12, 2026.
https://careers.londonhydro.com/job-invite/387/


BACKGROUND CHECKS & OTHER INFORMATION
The successful candidate will be required to complete a Criminal Record check prior to the commencement of employment.
While we appreciate all applications received, only those invited for an interview will be acknowledged.  In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.

 London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. 
 
We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.