Location:	London, ON
Date Posted:	Sep 14, 2024

Job Description

Bilingual Program Coordinator, Action Projects

THE OPPORTUNITY
Let’s Talk Science is an award-winning, national charitable organization focused on education and outreach to support youth development. Let’s Talk Science believes equity, diversity and inclusion strengthen the community and enhance excellence, innovation and creativity. We are committed to employment equity, building a diverse workforce and accessibility for all employees and program participants. Through the creation and delivery of unique learning programs and services that engage children, youth and educators in science, technology, engineering and math (STEM), staff and volunteers support learning and skill development. Committed to inspiring and empowering youth in Canada to develop the skills they need to participate and thrive in an ever-changing world, Let’s Talk Science offers programs, resources and services that motivate all ages to fulfill their potential and prepare them for future careers and roles as citizens. For close to three decades Let’s Talk Science has excited and inspired children, youth, educators and volunteers in STEM, surpassing 13.8 million interactions.

We invite you to visit our website letstalkscience.ca to learn more about our organization including our historical and ongoing commitment to equity, diversity, inclusion and accessibility (EDIA)
https://letstalkscience.ca/about-us/equity. We also ask that you consider completing a brief questionnaire to help us build and measure our efforts to attract members of Equity Deserving communities to employment with Let’s Talk Science at https://questionpro.ca/t/AB3unpnZB3uwj1

Benefits and Perks of Working at Let’s Talk Science

Competitive salary and flexible hours
Remote work option that enables you to join us anywhere in Canada with support for set-up and connectivity
Starting with 3 weeks' vacation plus a 2 week paid closure over the December–January holiday period
Comprehensive group benefit package, including health, dental, vision, life and critical illness
Training to support our commitment to EDIA

POSITION
The Bilingual Program Coordinator, Action Projects helps to deliver Action Project(s) to registered educators nationwide. The incumbent will be responsible for day-to-day implementation and growth of the assigned Action Project(s) including the enrollment processes, fulfillment, and customer service. This role includes administrative duties to support project operations, providing efficient, quality customer service to participants, responding to requests for information about the projects in a timely and accurate manner, and maintaining the health of the projects Customer Relationship Management (CRM) database.

Responsibilities:

Assist with the implementation of the assigned Action Project(s)
Provide updates to users as needed in conjunction with the marketing team
Act as a resource for any inquiries from registered users
Collaborate with external program stakeholders as needed to ensure program delivery
Assist with processing incoming programs correspondence (e.g., registrations, surveys, emails, data submissions)
Keep information on users up to date in the CRM database and other Let’s Talk Science Databases and information systems
Inventory, prepare and ship materials, supplies, and/or equipment to promote or deliver the assigned Action Project(s)
Prepare project related data and content as needed for websites, proposals, reports, and other requests
Provide administrative support as needed for the Action Projects team
Work collaboratively with Marketing and Communications to create communications and track media coverage
Make travel and accommodation arrangements and prepare expense reports as needed
Represent Let’s Talk Science at various workshops and educator conferences as assigned
Contribute to the set-up and maintenance of electronic and hard copy filing systems
Other tasks as requested/required that are within the scope of the position

Requirements/Qualifications

Completion of a post-secondary education in a related field
Experience or training in education, communications or STEM considered an asset
Minimum three (3) years’ of experience in an outreach, education, communications or administrative role, or a combination of education and experience
Bilingualism (English and French) required
Experience working with educators and youth an asset

Skills and Abilities

Works both independently and cooperatively in a virtual team environment
Ability to maintain the flexibility to adapt to the changing circumstances and priorities of a dynamic and growing organization
Working knowledge of Microsoft Office, Internet applications, and an ability to learn new software quickly and independently or with little support
Experience with data entry or database management an asset
Demonstrated project management skills used to deliver successful initiatives and coordinate work on multiple projects and for multiple people
Excellent organizational skills with an ability to work well under pressure and meet deadlines, while maintaining accuracy and attention to detail
Demonstrated customer service orientation with strong interpersonal and communication skills, both written and verbal
Ability to take initiative and problem solve
Ability to lift and carry boxes, totes, display materials etc. that may weigh up to 22kg (50 lbs)

Working Relationships

Reports to the Manager, Tomatosphere and Action Projects
Works closely with other members of the Development team and staff in Marketing & Communications and Operations functions
Liaise with external vendors and educators as needed
Works closely with and in support of the members of the Digital Development team and other staff
Works with external partners
Interacts with other Let’s Talk Science personnel and volunteers throughout the organization

Let's Talk Science has paused the enforcement of our mandatory COVID-19 Vaccination Policy. We will continue to strongly recommend vaccination; we will monitor and follow the scientific research but will not require that any new staff be vaccinated for COVID-19 as a condition of their employment. Please note that the policy will continue to exist and may be enforced again in the future if warranted.

Interested candidates should submit their resume and cover letter (including salary expectations) quoting “Bilingual Program Coordinator, Action Projects” as outlined below by 11:59 pm ET on September 27, 2024 to:
Shawna Agathos
Human Resource Generalist, Let’s Talk Science
1510 Woodcock Street, Unit 8 London ON N6H 5S1
Or via email: hr@letstalkscience.ca (please submit all documents in one pdf file)
FAX: (519) 474-4085

Equity Statement
Let’s Talk Science is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge the shared lands we live and work on across Canada and that our national office is situated on the traditional territory of the Haudenosaunee, Wyandot and Anishinaabe.

Let’s Talk Science values the diverse and intersectional identities of its stakeholders and staff. Let’s Talk Science believes equity, diversity and inclusion strengthen the community and enhance excellence, innovation and creativity and is committed to accessibility for all employees. We are committed to employment equity and building a diverse workforce reflective of Canadian society that will enrich our work and learning environment. Let’s Talk Science seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates that have been historically disadvantaged and marginalized, including applications who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women, and/or 2SLGBTQ+.

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodation to those with a disability or medical necessity. If you require an accommodation in order to participate in the recruitment process, please notify us and we will work together on the accommodation request. We thank everyone for their expression of interest and are truly appreciative of the time individuals put into applying. However, with the limitations on time only those selected for an interview will be contacted.

Learn more and Apply