Job Description:
Title: AI Experience Engineer (P4)
Reports to: Sr. Director, AI & Innovation
Vacancy: New - Internal Posting
The Role:
AI Experience Engineer is a full-stack role. You are not a frontend engineer with design instincts and you are not a UX designer who codes. You are an engineer who owns the complete human-facing layer of AI-powered systems from data model through backend service through polished, production-quality interface. Your observability standard is not a human approval gate on every agent output. It is an inspectable, traceable system where humans can assess the process as needed, surface what matters when it matters, and course-correct without being in the critical path of every step.
In your first 30 days, you will have audited the team's current design system and shipped your first agent interaction component. By day 60, you will have a working observability interface that lets the team review agent traces without engineering intervention. By day 90, the design system foundations are documented and available to Launch Lab for production consumption.
How we Build Agents:
The Innovation Crew is actively forming its own AI agent workforce to accelerate delivery. As AI Experience Engineer, your contribution to that workforce is the observability and interaction layer: the interfaces that let engineers review agent traces, inspect outputs, and course-correct when needed without becoming bottlenecks in every agent cycle.
The Impact You Will Have in This Role:
Your work determines whether a technically sophisticated system lands as a compelling, trustworthy vision or a confusing demo.
What You’ll Be Doing in This Role:
-
Own the full-stack design and engineering quality for all Innovation Crew pilots and prototypes.
-
Design the human-on-the-loop interaction patterns for agentic systems.
-
Build and maintain a shared design system and component library for Innovation Crew outputs.
-
Define the UX standards and interaction vocabulary for the AI Assistants and Copilots capability pillar.
-
Conduct lightweight user research and usability testing.
-
Champion WCAG accessibility standards and performance engineering across all Innovation Crew deliverables.
Qualifications of this Role:
-
Full-stack engineering with frontend depth.
-
Production experience with AI-powered systems.
-
Experience with modern design systems.
Also Valued
-
Experience with agent observability tooling.
-
Data visualization for non-technical audiences.
-
Strong product intuition.
The Hiring Manager says:
“I am looking for an intuitive mind who understands that the interface is not decoration, it is how trust gets built or lost.