Posting Period
Open: May 13, 2025
Deadline: May 19, 2025
Non-Union
Department Name
ITS Data Integration and Analytics
Accountable to the Manager, Data Integration and Analytics, the OneChart Analytics team supports Oracle Health (Cerner) reporting tools including LightsOn and Discern Analytics 2.0 (DA2) and facilitating transition to new Oracle Health Analytics tools. As a member of the Analytics team, the Support Analyst assists in developing and maintaining the reporting catalog; training end users and triaging incoming reporting requests from other ITS teams and clients from all 11 partner hospitals.
Regular Full-Time
What we offer:
- Rate of Pay: $34.99 per hour to $43.74 per hour
- Hours of Work: 37.5 hours per week
- Pension Plan (HOOPP)
- Career development and training opportunities
- Employee Wellness Initiatives
If interested in this role, please apply with a resume that outlines all current and previous experience relevant to the position.
Qualifications
- Successful completion of a two-year College Diploma computer science or health related field
- Minimum three (3) years of recent, relevant experience
- Experience with established applicable clinical processes, nomenclature and hospital environment
- Demonstrated ability to assimilate a large quantity of diverse information and apply analytical skills to identify, understand and problem solve in a technology-based environment
- Knowledge of and ability to use corporate collaboration and productivity applications in the O365 environment (Excel, SharePoint, MS Planner, Teams, PowerAutomate, PowerBI)
- 'Experience with Oracle Health (Cerner) DA2, LightsOn and other Oracle Health reporting tools an asset; familiarity with CCL or SQL preferred
- Demonstrated strong skills in process-centered thinking and commitment to continuous improvement
- Excellent attention to detail
- Excellent commitment to customer service and ability to interact with others with diplomacy, tact and professionalism
- Ability to maintain composure under pressure
- Demonstrated organizational and strong communication skills (written and verbal)
- Demonstrated practice and commitment to the principles of patient and family centered care
- Demonstrated practice and commitment to patient and staff safety at LHSC
- Demonstrated practice and commitment to LHSC's vision, purpose and values
- Demonstrated ability to attend work on a regular basis
- Overtime and possible on-call coverage may be required
- Occasional multi-site travel required
Has your experience been obtained through alternative pathways? LHSC acknowledges that skills, education and lived experience come in many forms and may have been developed differently from those listed in the job posting. Although LHSC has discretion in determining whether a candidate meets the qualifications and licensing requirements, we welcome applications from those with different experiences who may not meet every requirement listed. Tell us your story and apply today with your resume!
Remote Work
Please note that while this position is primarily remote, work arrangements are subject to change based on organizational needs and may require occasional or future on-site presence.
Teaching, Learning and Research
London Health Sciences Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place where they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Allied Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.
If interested in this role, please apply with a resume that outlines all current and previous experience relevant to the position.
We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.
Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.
Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension 34321 or recruitment@lhsc.on.ca.
Immunization Requirements
Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements LHSC.
Work Permit
Please be advised, if you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee's accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.