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UX Manager, Design Systems

by Canada Life

Location: London, ON
Date Posted: May 29, 2023
Canada Life

Job Description

UX Manager, Design Systems

Canada Life’s Digital Hub is a team driven by customer needs. We provide expertise and strategic thought leadership that’s fueling Canada Life’s customer experiences. 


Our team of experts in design, technology, product and agile work collaboratively with our business partners, creating digital tools that improve our customers’ lives. Come join an organization committed to delivering innovative, digital experiences. 


We are looking for a UX Manager, Design Systems.


Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto or London.


As a UX Manager, Design Systems you will be responsible for evolving Canada Life’s design system as a product that unifies our design and development teams. You’ll help shape product vision into seamless and engaging user experiences, supporting agile teams throughout the entire design and development lifecycle. You’ll collaborate with product, brand, content, UX and technology teams to support digital delivery.


What you will do

  • Execute the roadmap and lead the direction of the experience design, visual style, technical tooling and documentation of the design system and pattern library with input from peers, UX/UI design, product design and development team
  • Follow team’s working practices, nurture team growth and culture by fostering interactions through collaborative partnerships and respectful dialogue with an inclusive mindset
  • Collaborate with teams and groups within the organization for design system consumption and align research activities to capture and prioritize needs 
  • Support recommendations and improve on the designs through research, reviews, usability testing and alignment to best-practices, established patterns and standards 
  • Define KPIs and report on impact and use across the company - measure and monitor adoption, product health and value
  • Communicate and champion the design system’s mission, library and process to internal and external groups creating visibility and extending reach 
  • Ensure there is guidance, product support and practices for sourcing and adding content to the Design System 

What you will bring

  • You are a problem-solver who is able to articulate compelling visions and objectives that inspire teams, clients and stakeholders
  • You are passionate about user-centred product and service design, accessibility, technology and emerging ideas in the field
  • You have product and project management skills in addition to an understanding of UX/UI design and front-end development in an agile environment
  • You have led or are continuously learning, how to build, maintained a design systems. (Aligning design:dev:documentation)
  • You understand customer experience and the relationship between brand and product design
  • You demonstrate product vision and use qualitative and quantitative data to provide product direction
  • Experience with planning and conducting user research, user testing, A/B testing and rapid prototyping
  • You’re agile, adaptable and capable of iteration and collaboration across many disciplines
  • You’re a relationship builder with solid leadership and communication skills
  • You’re able to travel occasionally to either the office in Toronto and London, Ontario 


Be your best at Canada Life- Apply today!


Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.


You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 


Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.


It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact


Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted