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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Temporary |
| Location: | London, ON |
| Date Posted: | Jul 12, 2024 |
Job Description
EPMO Program Director (HYBRID)
About The Workplace Safety And Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca .
At The WSIB, You’ll Have The Opportunity To
Salary: $137,775.00 - $172,219.00
Temporary, up to 1 year
Locations: London or Toronto
Job Summary
Reporting to Vice President, Strategy & EPMO, the EPMO Program Director (PD) is responsible for providing strategic leadership to the overall program resources to ensure all projects are delivered using a ‘best-practice’ Project Delivery Approach and delivered within scope, time, cost and quality, yielding maximum return on investment. The role directs and provides technical guidance to the planning, development, implementation and evaluation of all projects under the program structure. The PD provides expert advice, consultation and strategic direction to WSIB executive management and team members on a broad range of strategic corporate initiatives. The role is also responsible for developing and maintaining communication linkages and relationships internally with business partners, the program management community, and all levels of management and externally with vendors as required. This role is responsible for building the program/project capabilities, leading the integration of all project work streams’ deliverables and managing the resource supply/demand to ensure proper skillset, capacity are in place for optimized program performance.
This role is Accountable for the success of the Claims Journey to the Cloud program (specifically as it relates to Guidewire Platform). Strong experience in the insurance industry working on large scale implementation to a Cloud platform required.
This role will support project leads and internal stakeholders to coordinate project delivery, change management and internal communication strategies through the various stages of the projects; support change at all levels of the organization and the assessment of risks, the establishment of broad mitigation plans and measures. The successful individual will develop and maintain effective communications linkages and working relationships. This includes: internally with Project Sponsors, Steering Committees, Enterprise Risk Management, Finance, Procurement, Privacy, IT, HR, Legal, and other business areas, as well as externally with stakeholders and vendors as required to support successful project delivery, identify project and organizational needs, discuss and resolve issues and exchange information of mutual concern. In this role you will also develop resourcing strategies to ensure optimum support across all related projects. Address resourcing conflicts and escalating resourcing issues to the Project Sponsors, and/or the Steering Committee.
Major Responsibilities
Program Management:
Benefits
Build program capabilities across the development of several work streams , coordinate and direct the implementation of dossier of projects and transformative initiatives to achieve strategic outcome/benefits through:
Planning, directing and controlling the day-to-day operation and administration of the program team structure. This includes:
Job Requirements:
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca .
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca . The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by August 6, 2024
About the job
Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.About The Workplace Safety And Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca .
At The WSIB, You’ll Have The Opportunity To
- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing
Salary: $137,775.00 - $172,219.00
Temporary, up to 1 year
Locations: London or Toronto
Job Summary
Reporting to Vice President, Strategy & EPMO, the EPMO Program Director (PD) is responsible for providing strategic leadership to the overall program resources to ensure all projects are delivered using a ‘best-practice’ Project Delivery Approach and delivered within scope, time, cost and quality, yielding maximum return on investment. The role directs and provides technical guidance to the planning, development, implementation and evaluation of all projects under the program structure. The PD provides expert advice, consultation and strategic direction to WSIB executive management and team members on a broad range of strategic corporate initiatives. The role is also responsible for developing and maintaining communication linkages and relationships internally with business partners, the program management community, and all levels of management and externally with vendors as required. This role is responsible for building the program/project capabilities, leading the integration of all project work streams’ deliverables and managing the resource supply/demand to ensure proper skillset, capacity are in place for optimized program performance.
This role is Accountable for the success of the Claims Journey to the Cloud program (specifically as it relates to Guidewire Platform). Strong experience in the insurance industry working on large scale implementation to a Cloud platform required.
This role will support project leads and internal stakeholders to coordinate project delivery, change management and internal communication strategies through the various stages of the projects; support change at all levels of the organization and the assessment of risks, the establishment of broad mitigation plans and measures. The successful individual will develop and maintain effective communications linkages and working relationships. This includes: internally with Project Sponsors, Steering Committees, Enterprise Risk Management, Finance, Procurement, Privacy, IT, HR, Legal, and other business areas, as well as externally with stakeholders and vendors as required to support successful project delivery, identify project and organizational needs, discuss and resolve issues and exchange information of mutual concern. In this role you will also develop resourcing strategies to ensure optimum support across all related projects. Address resourcing conflicts and escalating resourcing issues to the Project Sponsors, and/or the Steering Committee.
Major Responsibilities
Program Management:
Benefits
Build program capabilities across the development of several work streams , coordinate and direct the implementation of dossier of projects and transformative initiatives to achieve strategic outcome/benefits through:
- Applying analytical method for maximizing productivity and aligning projects to the organizations strategic priorities and business capabilities
- Leading the facilitation of ongoing project/program planning process
- Leading the development, execution and integration of multi-phased and multi-year implementation plans for all project work streams in the program
- Overseeing the coordination of multiple project deliveries, internal communication strategy, assessment and mitigation of risks and change management in collaboration with ECM throughout the program lifecycle.
- Providing technical expertise in planning, execution, governance and leadership of the program.
- Promoting adoption and implementation of WSIB program and project management methodologies and Project Management Institute (PMI) best practices, including adherence to the enterprise gating model.
- Identifying and addressing blockers, dependencies, inefficiencies and other issues to ensure effective program delivery throughout its program lifecycle.
- Overseeing the program budget in collaboration with Financial Controllership, managing/escalating change requests, managing the contingency budget, as well as overseeing the cost controller(s).
- Identifying procurement requirements of the project/program and managing the procurement of third party services as required, including the development of technology and business solutions.
- Supervising the vendor/client relationships, including the negotiation of contracts, service level agreements and the resolution of complex functional and strategic issues and problems in order to hold vendors accountable for driving results.
- Developing resourcing strategies to ensure optimum support across the all projects under the same program. Addressing resourcing conflicts and escalating resourcing issues to the Executive
- Developing and managing relationships with executives and senior leaders across the organization to provide advice/guidance on program challenges, risks, issues and achievement of project/program outcome to enterprise strategy
- Liaises with executives and senior leaders to share information to support successful project/program delivery, identify project and organizational needs, discuss and resolve issues and exchange information of mutual concern.
- Soliciting constructive input from, and building consensus among, executives and senior leaders with differing priorities and perspectives to ensure the achievement of strategic goals and project benefits, resolve issues, support and facilitate planning activities and program/project benefit achievement, identifying opportunities to leverage resources, collaborate on projects and initiatives and influence outcomes
- Identifying and leveraging relationships with key internal/external stakeholders, keep abreast on emerging best practices, trends and/or legislation/regulations, identify opportunities for new program/product development, and promote the organization’s vision and mandate
- Developing and maintaining effective communication linkages and working relationships internally with various functional areas such as Enterprise Risk Management (ERM), Finance, Procurement, Privacy, IT, Enterprise Change Management (ECM), HR, Legal, as well as externally with stakeholders and vendors as required to support successful project delivery, identifying project and organizational needs, discussing and resolving issues and exchange information of mutual concern.
- Providing advisory and facilitation services to senior leadership, including Program Steering Committee membership to assist in identifying and validating business opportunities, making recommendation on approach to requesting corporate funding for project/program and implement viable solution
Planning, directing and controlling the day-to-day operation and administration of the program team structure. This includes:
- Overseeing program financials in collaboration with Financial Controllership and physical resources including project/program budgets are developed, approved and managed, identifying staff budget requirements, overseeing the preparation of budget forecasts and projections, monitoring budget adherence, identifying/explaining variances and discrepancies and authorizing expenditures within budget and approved limits.
- Directing project/program resources supply and demand to ensure proper quantity, competencies and skills are in place and optimized performance
- Provide guidance and ongoing coaching and feedback to project team members
- Managing the recruitment, training and day to day operations of project resources including but not limited to: (Project Director, Sr. Project Manager, Project Manager, Project Analyst, Sr. Business Consultants, Business Consultants, Contractors and Project SMEs)
- Leading and developing project/program resources within legislative and policy requirements
- Proactively set performance expectations and help to remove any barriers to ensure success
- Providing guidance and ongoing coaching and feedback to Project team members
- Foster teamwork, leadership development, staff engagement, and a positive work environment.
- Promoting professional development and ensuring individual performance objectives are developed and staffs are provided with appropriate development plans and programs.
- Participate as a team member at various management meetings and working groups relating to information management
- Perform other related duties and responsibilities as assigned or required
Job Requirements:
- Knowledge of strategic program and project management theories and principles usually acquired through a recognized university degree in Business, Finance, Computer Science or another related discipline
- 5-7 years hands-on experience leading and managing projects
- 3-5 years of experience managing a program (group of projects) or large scale, multi-year, multi-phased transformation project with high complexity and high risk
- 3-5 years of experience managing people
- 3-5 years of experience working with third party vendors
- Certification in Project Management methodology, such as Project Management Professional (PMP) – PMI Certification
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca .
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca . The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by August 6, 2024