Business Systems Analyst - Microsoft 365 Solutions

Posting Period

Open:            March 3. 2025

Deadline:        March 9, 2025

Non-union

Department Name

Microsoft 365 Solutions

The Business Systems Analyst is the subject matter expert for Microsoft 365 solutions, responsible for systems design, process and workflow analysis, project management, change management and functional application support. This is a senior position that plans, designs, configures, tests, and maintains solutions related to Microsoft 365.

The Business Systems Analyst is responsible for improving the efficiency and security of the solutions they support. The role leads the department/organization through upgrade initiatives, including all phases of the project management life cycle for medium sized projects.

The role establishes and fosters relationships with internal and external stakeholders at all levels to support the delivery of Microsoft 365 solutions and provides oversight to their team/peers to help maintain workload, efficiencies, and the effective delivery of services.

Regular Full-time

Rate of Pay:      $46.18 per hour - $57.72 per hour

Hours of Work:  37.5 hours per week

Qualifications

• Successful completion of a two (2) year certificate or diploma in Business Administration, Computer Sciences, or equivalent
• Successful completion of a four (4) year undergraduate degree preferred
• Minimum of three (3) years recent, related experience as an analyst in either a technical or functional environment
• Five (5) years of recent, related experience as an analyst in either a technical or functional environment preferred
• Recent work experience supporting complex software applications and how they enable staff and departments to be more efficient and effective in their use of technology for managing their business environment
• Recent work experience with IT software development life cycle management and working with cross-functional teams to support medium and large scale software application implementations
• Demonstrated ability to apply analytical skills to requirements gathering, problem identification, solving & solution mapping
• Demonstrated experience developing and implementing business and systems process redesign
• Demonstrated ability to research and assimilate a large quantity of technical information into practical, business solutions
• Project Management Institute PMP certification preferred
• Ability to work with leadership at all levels to implement both strategic and operational change
• Excellent change management, customer service, and organizational skills
• Superior written, oral, presentation, and listening communication skills
• Ability to work effectively under minimal supervision and to work as a team member while providing direction to others
• Demonstrated experience in being flexible, adaptable and open to change
• Demonstrated ability to prioritize multiple competing priorities & changing demands that require attention to detail
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC?s vision, purpose and values
• Demonstrated ability to attend work on a regular basis

Teaching, Learning and Research

London Health Sciences Centre is proudly one of Canada?s largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place where they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Allied Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.

If interested in this role, please apply with a resume that outlines all current and previous experience relevant to the position.

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.

Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.

Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca.

Immunization Requirements

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements LHSC.

Work Permit

Please be advised, if you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee?s accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.