Solutions Architect - Artificial Intelligence

Permanent Full Time 

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We are looking for an AI Solution Architect. 

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Role Description  

Canada Life has an ambition to apply human-led AI to innovate, elevate customer service, and accelerate growth across the organization.  To succeed, we believe there is a need to accelerate AI adoption across the enterprise to enable business strategy while adequately managing risk to protect the organization. 

Our Digital Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient, and leading solutions that support Canada Life and the well-being of millions of Canadians. 

The role of the AI Solution Architect is to work collaboratively across business and technology teams to translate business problems into technology enabled solutions.  You will be focused on use cases that span across technologies within the traditional and generative Artificial Intelligence space.  Designing solutions aligned with Canada Life standards and policies, and promoting the design of reusability to reduce cost of delivery is essential to the success of this role.  You will be working with leading technologies in the AI space, and tackling challenging and interesting problems that are aligned with our business strategy.  We are looking for someone that is excited to deliver business value through technology, enjoys problem solving, and has a bias towards action with a delivery discipline mindset. 

What you will do: 

• Provide technical oversight and guidance throughout the development lifecycle; collaborate with data scientists, engineers, and other stakeholders to address technical challenges and ensure project success. 

• Technology Selection and Integration: Identify and recommend appropriate technologies and tools for new AI requirements. 

• AI Architecture and Integration: Provide high-level architecture recommendations to business teams; ensure seamless integration of AI solutions with existing technical infrastructure. 

• AI Architecture Artifact Creation: Responsible to create and maintain all relevant architecture artefacts for end to end solutions, working with other solution architects and portfolio architects where required. 

• Implement technical best practices and lessons learned from previous projects to enhance future implementations. 

• Accountable for design and technical quality of the solution measured by demonstrated attainment of service levels and # of incidents. 

• Develops and maintains the solution architecture and detailed solution design views for one or more products. 

• Accountable for soliciting and documenting the operational requirements and obtaining sign-off from the Product Owner/Sponsor. 

• Ensures system usability is considered, both from a human factors point of view and as it impacts system engineering. 

• Fine-tune solution models and designs to account for technical realities that are revealed during implementation. 

• Participates in design and code walkthroughs, supports the transition to production, and helps to resolve and identify operational issues

• Ensures the implemented product/solution meets the operational requirements and is in alignment with enterprise and portfolio architecture directions, and the organization’s policies and standards, or proposes and obtains variance. 

• Escalates architecturally significant decisions to the Portfolio Architecture team

• Foster collaboration between technical and non-technical teams to streamline project execution. This includes working more closely with enterprise architects, solution architects across the business and AI/data engineers  

• Provides input to the creation of the project management deliverables, including project charter, risk assessment, project schedule, and work breakdown statement. 

• Remains informed about all significant technical aspects, activities and associated business and technical impacts. 

• Work with LOB and Architecture leads to balance need for purity with delivery pressures. 

• Contributes to the development and selection of systems architecture practices, tools, techniques, and standards. 

• Proactively identify & raise requirements for new/amended IT processes, best practices, and standards 

• Takes direct ownership of the most significant technology and design issues 

• Acts as the focal point for significant infrastructure and development issues throughout all phases of the project and product lifecycles. 

• Mentors/educates others in the organization. 

What you will bring: 

• You hold a University degree in Software Engineering, or equivalent 

• Proven track record of at least 5-7 years  in solution architecture roles, with experience owning and leading complex and cross functional cloud, hybrid, and platform based solutions.

• MLOps: Experience with model deployment strategies, CI/CD pipelines for AI/ML, model monitoring, and versioning (e.g., MLflow, Kubeflow). 

• You have experience in creating a variety of artifacts from physical to logical views of an architectural design for an application or platform 

• You have experience in Azure and AWS AI platforms and their respective components 

• You have a product and service mindset that is focused on meeting the needs of our internal stakeholders, our customers, advisors, and shareholders 

• You have an excellent understanding of product development lifecycle, and versed in agile delivery frameworks 

• You have a track record of collaboration and influence when working in cross-functional teams in a highly complex organization, ability to lead and foster collaborative relationships,?engage, and inspire the right outcome through partnerships and mutual respect 

• You are excited to develop high performing teams, and can lead, mentor, and influence junior talent 

• You have previous experience in a large enterprise environment in a regulated industry 

• Continuous learning mindset to stay updated with the latest AI trends and emerging technologies 

• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website

Assets:? 

• Experience in the financial services industry or in a similar complex and regulated industry. 

• Experience with application modernization (e.g. moving to a paperless environment) 

• Experience with Windows/Linux, virtualization, service architectures, and cloud computing (e.g. AWS, Azure, Google). 

• Experience and a curiosity around AI technologies from AWS and Azure 

• Experience with Azure, AWS and other LLM and Generative AI tools is preferred. 

• Python, C# and frameworks such as .Net, services/API’s, SDLC, automation, agile. 

• Architectural experience using modelling languages and frameworks (UML, TOGAF, Archimate, 4+1 View Model, LeanIX etc), architecture practices and principles in Business, Information (data), Application, Technology, and Security architecture disciplines. 

• Understanding of continuous architecture and value stream approach to business solutions 

• A general understanding of Business Architecture and Lean Six Sigma 

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The base salary for this position is between  $61,900.00 - $114,500.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.

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