Director, Enterprise Authentication Services (EAS)

Permanent Full Time 

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We are looking for a Director, Enterprise Authentication Services to lead our Identity and Access Management teams as we scale. 

If you are called to make an impact, comfortable with change at scale, passionate about Identity and Access Management (IAM), love to learn, and create world-class customer experiences, this is a great opportunity to grow and contribute to a world class team!

Role Description 

The Director, Enterprise Authentication Services is critical for the organization and will be responsible for creating a strategy and roadmap for their portfolio of IAM products/services and delivering on that roadmap. You will lead a team of skilled IAM professionals, collaborate with stakeholders across the organization, drive adoption and deliver a secure, modern and efficient Authentication and Directory service. 

Our Ideal candidate will have strong technical background and hands-on experience with Authentication and Directory services technologies, strong leadership and collaboration skills. You have experience in designing and operating Authentication and Directory Services technologies as products/ecosystems with continuous service improvement mindset. You have not only led strategies/product roadmaps for these technologies but also championed adoption. You have a strategic perspective and operate as a senior leader that influences business and company strategy.  

What You will do: 

• Oversee the?product/technology roadmaps, including?solution architecture,?design,?and implementation?of multiple Authentication and Directory services products such as Microsoft AD, Azure AD, ADFS, Azure SSO, Conditional Access, Microsoft Password Protection, Azure MFA, Google MFA, and Entrust 

• Lead a cross-functional team to design, build and operate solutions to meet business requirements 

• Maintain a deep understanding of authentication and directory service protocols and act as Subject Matter Expert to stakeholders 

• Drive innovation by promoting a culture of technology innovation and by rapidly prototyping new and emerging technologies 

• Collaborate closely with multiple teams including vendors to deliver product/technology improvements and common reusable components? 

• Drive service/platform automation and engineering improvements that will accelerate delivery, increase quality, and reduce maintenance and change fail rates. 

• Successfully define and implement operational engineering discipline 

• Ensure service/platform instrumentation is in place for proactive monitoring, observability?and responsive incident triage and resolution? 

• Implement and maintain platform automation and engineering best practices, standards, and guidelines?? 

• Drive a?high-performance?culture for staff and promote?positive?culture change within the organization? 

• Build strong and trusted relationships with internal and external partners? 

• Manage risk and compliance in accordance with Canadian?and?Global standards.?Ensure alignment/adherence to?enterprise technology standards, vendor management standards, and risk standards.??? 

• Focus on continuous learning and professional development? 

• Drive an agile mindset within the team that measures progress over perfection? 

• Hold yourself and your team accountable to contribute to the overall digital modernization of the organization? 

• Ensure solutions are enhanced, secured, and upgraded to evolve the product roadmaps 

• Ensure effective and efficient use of financial and people resources?? 

• Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness?? 

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What you'll bring: 

• Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience? 

• 10+ years experience in?IAM Authentication and Directory services domain with at least 3+ years in leadership role 

• Solid background in engineering and operating IAM Authentication & Directory Services Solutions 

• Strong knowledge and hands-on experience with SSO/MFA, SAML, OAuth, WS-FED, OIDC, Kerberos, LDAP, NTLM, FIDO, etc. 

• Track record for leading IAM transformational initiatives in sophisticated environments 

• Strong presentation, communication and written skills and experience with interfacing with various committees, stakeholders and executives are required. 

• Strong consulting skills and ability to create a win - win outcome. 

• Experience with developing and implementing Key Risk Indicators (KRI) and Key Performance Indicators (KPI) for IAM service offerings. 

• Ability to adapt to a fast-moving technology landscape and keep pace with latest thinking and new technologies 

• Track record of building and effectively managing large and diverse teams and putting the appropriate processes and infrastructure in place to drive growth 

• Demonstrate ability to formulate high level strategy, then convert it into a tactical plan and execute on that plan 

• Proven experience as a business-focused, credible leader in a large fast growing technology company 

• Drives results and changes processes to improve performance; creates a culture of accountability 

• Has a bias to action 

• Ability to use knowledge of industry, business, and systems to solve business problems 

• Solid understanding of delivery enablement techniques such as automated testing and automated deployments 

• Ability to pivot and quickly change direction in response to changing priorities 

• Experience coaching and mentoring technical practitioners 

• Strong communication, collaboration and relationship building skills 

• Proven ability to develop and maintain collaborative business relationships? 

• Experience working in financial services industry will be an asset? 

• Security certifications such as CISSP, CCSP, etc. will be an added advantage 

• Computer Science, Engineering background will be an asset 

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What will set you apart:? 

• You have a unique balance of technical and leadership skills with an entrepreneurial mindset 

• Proven experience in engineering & operating above IAM technologies 

• Deep expertise with Microsoft Azure and Authentication technologies 

• Experience in product ownership, agile and Dev/Ops methodologies 

• You demonstrate approachability, innovation and thought leadership? 

• You are a systems thinker, an effective communicator, and can find balance when to be tactical vs strategic 

Given the size and scope of our organization, we have the flexibility for this position to be located in one of our primary office locations: Toronto ON, London ON, or Winnipeg MB. 

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.

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